Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $72,612.80
Work Schedule
Standard Hours
Benefits
Dental Insurance
Health Insurance
AD&D insurance
401(k)
Employee assistance program
Disability insurance
Paid Time Off
Vision Insurance
Job Description
La Quinta Inn & Suites Pomona is a popular hotel strategically located near route 10 in Pomona, making it an ideal stopping point for travelers passing through the area. Known for its comfortable accommodations and convenient amenities, this hotel prioritizes guest satisfaction with soft pillow top beds, 32-inch flat panel televisions with premium cable channels, and free wireless high-speed Internet access. For guests looking to maintain their fitness routine, a 24-hour fitness center is available, while business travelers can utilize a fully equipped Business Center featuring PC stations, printing, and faxing services. The Bright Side Market offers guests the option to satisfy late-night cravings or grab a quick snack without leaving the property, adding to the hotel's appeal as a guest-friendly and hospitable establishment. La Quinta Inn & Suites Pomona is dedicated to providing an outstanding hospitality experience with a focus on comfort, convenience, and service excellence.
As an Assistant General Manager at La Quinta Inn & Suites Pomona, you will assume a leadership role critical to the hotel's success. Acting as the right hand to the General Manager, your responsibilities will span supervising multiple departments, ensuring operational efficiency, and supporting revenue growth. When the General Manager is unavailable, you will step up to oversee all hotel functions, maintaining smooth daily operations and reinforcing the commitment to high guest satisfaction standards. This role demands someone with strong leadership skills, the ability to solve problems effectively, and excellent communication talents to foster teamwork and a positive work environment.
The Assistant General Manager will play a pivotal role in recruiting, hiring, and training Guest Services staff. You will champion team development through ongoing training programs that encourage growth for all employees, ranging from managers to hourly team members. Operational excellence is achieved by being proactive in identifying challenges and deploying solutions promptly. Additionally, this position requires a strong grasp of financial management, including interpreting and utilizing financial data to support hotel profitability. Proficiency in technology, particularly Windows Operating Systems, is essential to facilitate management tasks and insightful reporting.
Maintaining professionalism in appearance and attitude is a key aspect of the position, as the Assistant General Manager sets the standard for grooming and conduct within the hotel. An energetic, guest-focused mindset is essential to creating memorable experiences for every visitor and fostering a service-oriented culture. This full-time position offers a competitive benefits package and an environment where hospitality meets enthusiasm. If you thrive in a dynamic setting and are passionate about delivering exceptional guest service, this is an exciting opportunity to advance your career within the hospitality industry.
As an Assistant General Manager at La Quinta Inn & Suites Pomona, you will assume a leadership role critical to the hotel's success. Acting as the right hand to the General Manager, your responsibilities will span supervising multiple departments, ensuring operational efficiency, and supporting revenue growth. When the General Manager is unavailable, you will step up to oversee all hotel functions, maintaining smooth daily operations and reinforcing the commitment to high guest satisfaction standards. This role demands someone with strong leadership skills, the ability to solve problems effectively, and excellent communication talents to foster teamwork and a positive work environment.
The Assistant General Manager will play a pivotal role in recruiting, hiring, and training Guest Services staff. You will champion team development through ongoing training programs that encourage growth for all employees, ranging from managers to hourly team members. Operational excellence is achieved by being proactive in identifying challenges and deploying solutions promptly. Additionally, this position requires a strong grasp of financial management, including interpreting and utilizing financial data to support hotel profitability. Proficiency in technology, particularly Windows Operating Systems, is essential to facilitate management tasks and insightful reporting.
Maintaining professionalism in appearance and attitude is a key aspect of the position, as the Assistant General Manager sets the standard for grooming and conduct within the hotel. An energetic, guest-focused mindset is essential to creating memorable experiences for every visitor and fostering a service-oriented culture. This full-time position offers a competitive benefits package and an environment where hospitality meets enthusiasm. If you thrive in a dynamic setting and are passionate about delivering exceptional guest service, this is an exciting opportunity to advance your career within the hospitality industry.
Job Requirements
- At least five years of progressive hotel experience (Rooms or Food and Beverage) or a four-year degree with 2-3 years relevant experience, or a two-year degree with 3-4 years related experience
- Supervisory background required
- Ability to stay calm and objective under pressure
- Must hold or obtain certifications such as Food Handlers, Alcohol Awareness, CPR, and First Aid
- Strong communication skills
- Proficiency in Windows Operating Systems
- Ability to handle financial information and reporting
Job Qualifications
- At least five years of progressive hotel experience (Rooms or Food and Beverage) or a four-year degree with 2-3 years relevant experience, or a two-year degree with 3-4 years related experience
- Supervisory background required
- Strong leadership and communication skills
- Proficiency with Windows Operating Systems and financial data management
- Ability to develop and train staff effectively
- Excellent problem-solving skills
- Commitment to high hospitality standards
Job Duties
- Supervise multiple departments and drive hotel profitability by skillfully managing teams and partnering with the General Manager
- Proactively spot challenges and tackle them head-on to ensure daily hotel operations flow efficiently
- Recruit, hire, and train Guest Services staff while supporting employee development programs
- Maintain clear and effective communication with colleagues and guests
- Confidently handle financial data to aid hotel operations
- Utilize Windows Operating Systems for management and reporting tasks
- Uphold professional appearance and grooming standards while delivering exceptional guest service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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