La Cascata, Fine Dining Server - FT

Seneca Gaming Corporation is a prominent entertainment company that operates within the hospitality and gaming industry, particularly known for its offerings at the Seneca Niagara Casino and Hotel. Renowned for delivering a rich, cultural experience combined with top-tier service, the corporation emphasizes guest satisfaction and quality environment for both leisure and fine dining experiences. With a strong focus on excellence, the company has created environments where customers enjoy high-quality food, beverage, and entertainment in a setting that highlights Native American heritage and culture. As part of its commitment to exceptional service, Seneca Gaming Corporation nurtures a professional, engaging staff atmosphere, ensuring that every visitor's experience is memorable and welcoming.

The Fine Dining Waiter/Waitress position at Seneca Niagara Casino and Hotel is a critical role that embodies the company’s dedication to providing unparalleled food and beverage service. This role is responsible for delivering professional, friendly, and courteous dining service to a diverse clientele in a luxury setting. Ideal candidates will have extensive experience in fine dining environments, demonstrating proficiency in American Service standards and proper wine service techniques. The job demands strong interpersonal skills, physical stamina, and an outgoing, accommodating personality to thrive in a fast-paced yet elegant dining atmosphere.

This full-time position requires punctuality, adherence to a strict uniform policy, and compliance with the corporation's Internal Control Standards and operational policies. Waitstaff must maintain complete knowledge of the menu, daily specials, wine selections, and related hospitality information, ensuring that guests receive prompt, attentive, and informed service. Responsibilities include greeting guests warmly, managing food and beverage deliveries efficiently, handling guest inquiries with professionalism, and ensuring satisfaction through regular check-ins and discreet service. Accuracy in check and cashiering procedures is essential, as is collaboration with team members to maintain a clean, organized work environment.

Successful candidates will be adept at managing physical demands such as standing, walking, and carrying trays up to 50 pounds. They must also be knowledgeable about Seneca Niagara’s property, amenities, and operating hours to assist guests effectively. Completion of mandatory training within nine months and participation in meetings further reinforce the company’s high standards.

Compensation for the Fine Dining Waiter/Waitress role starts at $10.70 per hour, with negotiations available based on experience and education. This position offers an opportunity to work within a respected, culturally significant gaming and hospitality company that values professionalism, teamwork, and guest-focused service. Individuals passionate about hospitality and fine dining will find this role fulfilling and challenging, providing the platform to develop skills in a renowned establishment that blends cultural heritage with luxury hospitality.