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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.50 - $24.50
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Seneca Gaming Corporation is a prominent entertainment company operating Seneca Niagara Casino and Hotel, known for delivering exceptional guest experiences in a vibrant, customer-focused environment. The organization thrives on commitment to quality service, operational excellence, and employee development, making it a leading employer in the hospitality and gaming industry. Their fine dining establishment within the property exemplifies a high standard of culinary and service excellence. As a part of their dynamic team, the Fine Dining Waiter/Waitress role is central to delivering a memorable dining experience for guests, aligning with Seneca Gaming Corporation's mission to provide top-tier hospitality in every interaction.Show More
Job Requirements
- Must be 18 years of age or older upon employment
- High school diploma or equivalency preferred
- Customer service and at least three years of fine dining server experience preferred
- Proficient in large tray service
- Must possess excellent communication skills
- Ability to write routine correspondence and to speak effectively and interact well with customers and employees
- Must have the ability to resolve problems conflicts in a diplomatic and tactful manner
- Must have an outgoing friendly personality and a cheerful accommodating disposition
- Must remain calm and professional in a fast paced environment
- Be organized and utilize time well
- Must be a team player
Job Qualifications
- Must be 18 years of age or older upon employment
- High school diploma or equivalency preferred
- Customer service and at least three years of fine dining server experience preferred
- Proficient in large tray service
- Must possess excellent communication skills
- Ability to write routine correspondence and to speak effectively and interact well with customers and employees
- Must have the ability to resolve problems conflicts in a diplomatic and tactful manner
- Must have an outgoing friendly personality and a cheerful accommodating disposition
- Must remain calm and professional in a fast paced environment
- Be organized and utilize time well
- Must be a team player
Job Duties
- Report to work on time well-groomed in full uniform with badge on upper left side of uniform
- Provide prompt friendly and courteous service of food and beverage to all guests
- Be hospitable friendly and polite with all guests co-workers and management using positive body language
- Maintain full knowledge of menu wine list and daily features
- Serve and clear tables brush crumbs from tables replenish beverages as needed
- Inquire about guest satisfaction within one to two minutes of main course being served
- Follow all tip-out procedures according to standards
- Assist all employees in performing their duties whenever required and work as one team
- Adhere to all policies and procedures pertaining to liquor laws
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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