KLEANSE SPECIALIST/CASHIER

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
50% meal discount
Tips
Bonuses
Sales rewards

Job Description

Kreation is a thriving leader in the health and wellness industry, known for its unwavering commitment to providing high-quality organic products and exceptional customer service. Founded in 2007 by Marjan Sarshar in Santa Monica, Kreation started as an organic café offering Mediterranean-Persian cuisine before expanding into the cold pressed juice market. Marjan's initial endeavor of cold pressing juices from her garage has since grown into a reputable brand with over 23 stores across the Los Angeles area. Kreation has set the standard for cold pressed juice in Southern California, attracting a celebrity clientele and health-conscious consumers alike due to its dedication to using 100% USDA Certified organic fruits and vegetables sourced locally. The company prides itself on delivering nourishment through juices, smoothies, and meals made from scratch, focusing on health benefits such as cleansing and healing the body naturally without high pressure pasteurization techniques that diminish nutrient value.

The role of Customer Service/Cashier (Kleanse) at Kreation is integral to maintaining the company's high standards of service, style, selection, and excellence. Whether in a full-time or part-time capacity, this position requires an individual who can embody these values while delivering a memorable customer experience. The successful candidate will be responsible for warmly greeting guests, providing energetic and prompt customer service, and utilizing superior product knowledge to drive sales growth and profitability. They will possess extensive knowledge of Kreation's offerings, including the ingredients and health benefits of each item, to educate and engage customers effectively.

This role focuses heavily on creating positive interactions with guests, ensuring customer satisfaction by exceeding expectations and enrolling all customers in the loyalty program to foster long-term relationships. Additionally, the Customer Service/Cashier will promote teamwork within the store, contributing to a collaborative environment that achieves shared goals. Other responsibilities include assisting with the completion of daily operations and adhering to Kreation's standards of excellence consistently.

Kreation offers a supportive workplace culture that encourages career growth, with abundant opportunities as the company continues expanding throughout Southern California. Benefits for this role include comprehensive medical, dental, and vision insurance plans, a 50% discount on organic meals daily, as well as tips, bonuses, and sales rewards. This position demands flexibility, as hours vary throughout the week, including evenings, weekends, and holidays. The role requires physical stamina, as it involves standing for extended periods, frequent bending, squatting, and lifting up to 30 pounds, along with exposure to steam, varying temperatures, and humidity. New hires must obtain a Food Handler's Card and complete all required training within two weeks of their start date.

Embracing a passion for health, fitness, and wellness, the ideal candidate will be a high-energy, team-oriented individual with excellent communication skills and a diligent work ethic. Joining Kreation means becoming part of a mission to "Kreate a new You" by delivering clean, nourishing fuel for the mind, body, and spirit in a community-focused environment that values quality and care above all else.

Job Requirements

  • Previous customer service experience is preferred
  • Excellent communication skills with a friendly and professional demeanor
  • Passion, knowledge, interest in health, fitness and/or wellness
  • Ability to build customer relationships and deliver exceptional service
  • Ability to quickly learn new procedures, processes, and product knowledge
  • Strong verbal & written communication skills with proficiency in English
  • Able to stand for the duration of shifts, often up to 8 hours, with frequent bending, squatting, and lifting objects up to 30 pounds, up to 5 times per shift
  • Comfortable with exposure to steam, varying temperatures, and humidity
  • High energy, excellent communication, team-oriented, and diligent work ethic
  • Must obtain a Food Handler's Card and complete all required training and certifications within 2 weeks of hire date
  • Hours vary Monday - Sunday, days, evenings, and weekends
  • Must have flexible availability including holidays

Job Qualifications

  • Previous customer service experience is preferred
  • Excellent communication skills with a friendly and professional demeanor
  • Passion, knowledge, interest in health, fitness and/or wellness
  • Ability to build customer relationships and deliver exceptional service
  • Ability to quickly learn new procedures, processes, and product knowledge
  • Strong verbal & written communication skills with proficiency in English

Job Duties

  • Warmly greet guests upon eye contact, providing energetic and prompt service
  • Drive company sales growth and profitability through customer-centric selling, teamwork, superior product knowledge, and impeccable customer experience
  • Possess extensive knowledge about Kreation offerings, including ingredients and benefits
  • Exceed guest expectations by delivering a positive and complete experience
  • Uphold Kreation's standards for Service, Style, Selection, and Excellence
  • Achieve established sales goals
  • Enroll all customers in our Loyalty Program
  • Promote a strong sense of teamwork by working together collaboratively to achieve goals
  • Other job-related duties as requested

Job Criteria

Experience

Mid Level (3-7 years)


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