Kitchen/Front of House Manager

Fullerton, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $70,000.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

employee discount

performance-based bonus

Opportunity for advancement

Staff meal

Job Description

Chako's Social is a vibrant and high-energy hospitality venue that seamlessly blends excellent food, crafted drinks, and a dynamic nightlife atmosphere into one unforgettable experience. Known for its fast-paced environment and guest-centered approach, Chako's Social has positioned itself as a premier destination where patrons enjoy not only exceptional culinary offerings but also outstanding service and ambiance. The venue prides itself on maintaining high standards across every aspect of the operation, from kitchen excellence to front-of-house engagement, making it a standout in the competitive hospitality scene. This bustling and energetic setting fosters a culture of teamwork, excellence, and dedication to creating memorable moments for every guest.

The position available is for a Kitchen & Front of House Manager, a multifaceted leadership role that requires overseeing the comprehensive operations of both the back of house (BOH) and front of house (FOH). This full-time role with Chako's Social offers a competitive base salary of $70,000 per year, complemented by a performance-based bonus, reflecting the importance of this position in driving the venue's success. The Kitchen & Front of House Manager must be a hands-on leader, comfortable with jumping on the line to support kitchen operations, expediting orders, running food, coaching servers, and managing critical inventory and food cost controls. This role demands a proactive and engaged manager who leads by example and fosters a positive, efficient workflow where staff are motivated to deliver exceptional experiences. The successful candidate will play a pivotal role in ensuring service standards remain consistent, team performance is optimized, inventory controls are tightly managed, and guests leave with a memorable and satisfying impression.

Responsibilities span a broad spectrum encompassing daily operational oversight, team leadership, inventory and cost management, guest experience enhancement, and regulatory compliance. The manager will spearhead training initiatives, staff scheduling, and operational procedures, ensuring every shift runs smoothly. A strong presence on the floor during peak times ensures that any issues are swiftly addressed, and staff are well supported. Inventory management involves monitoring stocks for food, beverages, and supplies, maintaining vendor relationships, and overseeing orders to minimize waste and control food cost effectively. The role also emphasizes maintaining rigorous standards for hospitality, cleanliness, food presentation, and handling guest feedback with professionalism. Compliance with health, safety, and sanitation guidelines, along with ensuring responsible alcohol service and food safety practices, is essential to upholding Chako's Social’s reputation as a safe, high-quality establishment.

In summary, the Kitchen & Front of House Manager at Chako's Social is a critical leadership position perfect for an experienced hospitality professional eager to lead a diverse team in a vibrant, fast-moving setting. This role offers an exciting opportunity for career growth as the concept continues to develop and expand, coupled with attractive compensation and benefits like staff meals and employee discounts. The ideal candidate will be a dedicated, knowledgeable manager who treats the business like their own, fosters strong team dynamics, and ensures every guest enjoys an exceptional visit that keeps them coming back.

Job Requirements

Minimum 5 years experience in the hospitality industry including restaurant, bar, nightclub, or similar
Minimum 2 years experience in a management or supervisor role
Experience with inventory management and food cost control
Strong understanding of FOH and BOH operations
Ability to lead by example in fast-paced, high-volume environments
Excellent communication and people management skills
Availability for nights, weekends, and holidays
Must be able to work in person at the venue location

Job Qualifications

Minimum 5 years experience in the hospitality industry including restaurant, bar, nightclub, or similar
Minimum 2 years experience in a management or supervisor role
Demonstrated experience with inventory management and food cost control
Strong understanding of FOH and BOH operations
Ability to lead by example in a fast-paced, high-volume environment
Excellent communication, problem-solving, and people management skills
Availability to work nights, weekends, and holidays as needed
Kitchen experience preferred
Additional management experience preferred

Job Duties

Oversee daily FOH and BOH operations to ensure smooth, efficient service
Lead, train, and coach servers, bartenders, line cooks, prep, and dish staff
Create and manage staff schedules to balance labor cost with business needs
Maintain a strong floor presence during service including greeting guests, supporting staff, resolving issues
Ensure all opening, shift, and closing procedures are followed correctly
Track and manage inventory for food, beverages, and supplies
Place and receive orders and maintain relationships with vendors
Monitor and control food cost, waste, and portioning
Implement systems for accurate inventory counts and par levels
Ensure high standards for hospitality, cleanliness, and presentation
Handle guest feedback and resolve complaints professionally
Coordinate with the kitchen to maintain ticket times and food quality
Enforce health, safety, and sanitation standards in line with local regulations
Ensure staff compliance with alcohol service and food safety policies