Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Live Nation Entertainment is a global leader in live entertainment, encompassing major industry players such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. As a comprehensive entertainment company, it manages the largest live entertainment events worldwide and delivers innovative marketing programs that connect millions of fans and sponsors annually. Known for its scale, Live Nation Concerts promotes over 50,000 events each year for nearly 7,000 artists across more than 40 countries, while Ticketmaster handles over 620 million ticket sales yearly, serving approximately 10,000 clients globally. This impressive reach and influence make Live Nation a pivotal entity in the entertainment industry, providing an exciting, fast-paced work environment committed to excellence, innovation, and the celebration of music and live experiences.
The Kitchen Supervisor role at Live Nation Entertainment is vital in ensuring the smooth and effective operation of the kitchen that supports concerts and events. This position is responsible for managing daily kitchen operations, overseeing station production, and completing necessary administrative paperwork to uphold operational standards. Working closely with the Food & Beverage Manager, the Kitchen Supervisor schedules staff, maintains labor budgets, and manages both opening and closing tasks within the kitchen. Applicants can expect to engage in a variety of responsibilities including inventory management, motivating kitchen staff, resolving personnel issues, and ensuring compliance with cleanliness and safety protocols. The role demands a hands-on leader who fosters a collaborative and positive team atmosphere, maintaining high food quality and consistency across multiple points of sale including VIP and Concessions areas.
This supervisory role requires a dynamic individual with at least three years of kitchen management experience who displays passion, entrepreneurial spirit, and resourcefulness. The Kitchen Supervisor must be knowledgeable in high-volume kitchen operations, food and labor cost management, as well as kitchen sanitation and safety standards. Physical stamina is essential, as the role includes prolonged periods of standing and the ability to lift heavy objects. A strong foundation in Microsoft Word and Excel is also important for managing paperwork and tracking operations efficiently.
At Live Nation Entertainment, equal employment opportunities are a priority, embracing a diverse workforce that reflects the community they serve. Reasonable accommodations for disabilities and religious practices are supported to provide an inclusive workplace where employees can thrive. As a team member, the Kitchen Supervisor benefits from an environment that encourages professional growth, continuous learning, and a culture of innovation and collaboration. This exceptional opportunity offers a chance to become part of the world’s largest live entertainment provider, contributing significantly to delivering unforgettable experiences at live events and concerts worldwide.
The Kitchen Supervisor role at Live Nation Entertainment is vital in ensuring the smooth and effective operation of the kitchen that supports concerts and events. This position is responsible for managing daily kitchen operations, overseeing station production, and completing necessary administrative paperwork to uphold operational standards. Working closely with the Food & Beverage Manager, the Kitchen Supervisor schedules staff, maintains labor budgets, and manages both opening and closing tasks within the kitchen. Applicants can expect to engage in a variety of responsibilities including inventory management, motivating kitchen staff, resolving personnel issues, and ensuring compliance with cleanliness and safety protocols. The role demands a hands-on leader who fosters a collaborative and positive team atmosphere, maintaining high food quality and consistency across multiple points of sale including VIP and Concessions areas.
This supervisory role requires a dynamic individual with at least three years of kitchen management experience who displays passion, entrepreneurial spirit, and resourcefulness. The Kitchen Supervisor must be knowledgeable in high-volume kitchen operations, food and labor cost management, as well as kitchen sanitation and safety standards. Physical stamina is essential, as the role includes prolonged periods of standing and the ability to lift heavy objects. A strong foundation in Microsoft Word and Excel is also important for managing paperwork and tracking operations efficiently.
At Live Nation Entertainment, equal employment opportunities are a priority, embracing a diverse workforce that reflects the community they serve. Reasonable accommodations for disabilities and religious practices are supported to provide an inclusive workplace where employees can thrive. As a team member, the Kitchen Supervisor benefits from an environment that encourages professional growth, continuous learning, and a culture of innovation and collaboration. This exceptional opportunity offers a chance to become part of the world’s largest live entertainment provider, contributing significantly to delivering unforgettable experiences at live events and concerts worldwide.
Job Requirements
- Knowledge of high-volume kitchen operations
- Ability to run all kitchen operations
- Knowledge of food costs, labor costs, and product costs
- Skill in cooking, cost controls, and management
- Crew development and crew training procedures
- High school diploma
- Knowledge of kitchen sanitation procedures
- Computer knowledge including Microsoft Word and Excel
- Position requires extended periods of prolonged standing and working on your feet
- Must be able to lift and/or move up to 100 lbs
- Ability to organize and manage time
- Minimum 3 years of kitchen management and leadership experience
Job Qualifications
- Knowledge of high-volume kitchen operations
- Ability to run all kitchen operations
- Knowledge of food costs, labor costs, and product costs
- Skill in cooking, cost controls, and management
- Crew development and crew training procedures
- High school diploma
- Knowledge of kitchen sanitation procedures
- Computer knowledge including Microsoft Word and Excel
- Ability to organize and manage time
- Minimum 3 years of kitchen management and leadership experience
- College degree or related experience preferred
- Operations and procedures of a multi-faceted entertainment facility preferred
- ServSafe Food Safety Certification preferred
Job Duties
- Work with Food & Beverage Manager to schedule shifts for kitchen staff and adhere to labor budgets
- Perform all opening and closing kitchen supervisory tasks
- Conduct monthly inventory
- Assist in making decisions for staff and reaching resolutions of staff issues and situations
- Motivate kitchen staff for better performance and guest service
- Create harmonious working atmosphere for staff
- Assist in performance of all job functions required of staff including the lifting/moving of up to 150 lbs
- Ensure that kitchen staff maintains a clean kitchen area throughout shift
- Maintain shift checklist, daily cleaning list, and master cleaning list
- Assist in cleaning spills, wiping surfaces and equipment, and keeping floor clean and free of food, trash, or obstacles throughout shift
- Oversee food production to ensure quality and consistency
- Ensure timely delivery of food items
- Oversee and execute exceptional food service to all two points of sale (VIP and Concessions)
- Communicate information and coordinate between kitchen and other departments
- Maintain cooperative relationship with other departments
- Attend and assist in mandatory manager meetings
- Communicate information between kitchen staff and managers
- Assist other employees as needed
- Maintain appropriate staffing levels
- recruit and hire staff
- ensure hiring/disciplinary/termination standards are in accordance with Live Nation guidelines
- Develop menus for VIP, Concessions, and Supper Club
- Complete tasks and adhere to deadlines given by the GM or Food & Beverage Manager
- Create and maintain relationships with food suppliers and reps
- Track and monitor food sales
- Log kitchen waste accurately
- Monitor and maintain inventory and participate in monthly inventory counts
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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