Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.00 - $15.50
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
flexible schedule
Transportation reimbursement
Job Description
HOPE, Inc. is a distinguished peer support organization dedicated to providing essential services within the behavioral health community. With a strong commitment to fostering recovery and wellness, HOPE, Inc. operates as a supportive hub, offering a variety of programs and resources aimed at individuals affected by behavioral health conditions and substance abuse. The organization prides itself on promoting cultural competency, ensuring inclusivity, and delivering high-quality support that respects the diverse backgrounds and experiences of its members. HOPE, Inc. is known for its collaborative approach, working closely with government agencies, community organizations, and other stakeholders to enhance the lives of its program participants.
The role of the Kitchen Porter at HOPE, Inc. is integral to the daily operations and success of the site. This full-time position operates under the direct supervision of the Site Coordinator and encompasses a wide range of responsibilities that contribute to the overall well-being and care of more than 55 members who rely on the services provided. As a Kitchen Porter, the individual will prepare and cook hot breakfasts and lunches, plan weekly meals, and maintain a clean, organized kitchen environment. The role calls for someone with the ability to coordinate orders, manage supplies, and schedule maintenance to ensure kitchen appliances operate efficiently.
Beyond culinary duties, the Kitchen Porter plays a vital role in education by teaching cooking and nutrition skills to members as needed and coordinating food box distributions as donations become available. Managing a budget for supplies and food highlights the trust and responsibility entrusted to this position. Additionally, this role provides essential operational support including, but not limited to, front desk coverage, janitorial services, transportation of members to appointments and services, and documentation of transportation billing and peer support activities.
The Kitchen Porter must hold a Kitchen Manager Certification (Serve Safe) within 30 days of hire, ensuring adherence to safety and health standards consistent with a healthcare facility. This role is crucial in maintaining sanitation and ensuring compliance with local health department regulations. The position also requires a proactive approach to vehicle safety and maintenance, handling vehicle reservations, and utilizing HOPE fleet vehicles for supply pickups.
Strong interpersonal skills are necessary as the Kitchen Porter frequently interacts with members, visitors, and staff, providing excellent customer service and promoting HOPE, Inc.'s reputation as a premier peer support organization. The role also demands a commitment to confidentiality, cultural sensitivity, and adherence to policies related to protected health information. Overall, this dynamic position offers a unique opportunity to make a significant impact within a behavioral health setting while fostering a collaborative and supportive environment for vulnerable adults.
The role of the Kitchen Porter at HOPE, Inc. is integral to the daily operations and success of the site. This full-time position operates under the direct supervision of the Site Coordinator and encompasses a wide range of responsibilities that contribute to the overall well-being and care of more than 55 members who rely on the services provided. As a Kitchen Porter, the individual will prepare and cook hot breakfasts and lunches, plan weekly meals, and maintain a clean, organized kitchen environment. The role calls for someone with the ability to coordinate orders, manage supplies, and schedule maintenance to ensure kitchen appliances operate efficiently.
Beyond culinary duties, the Kitchen Porter plays a vital role in education by teaching cooking and nutrition skills to members as needed and coordinating food box distributions as donations become available. Managing a budget for supplies and food highlights the trust and responsibility entrusted to this position. Additionally, this role provides essential operational support including, but not limited to, front desk coverage, janitorial services, transportation of members to appointments and services, and documentation of transportation billing and peer support activities.
The Kitchen Porter must hold a Kitchen Manager Certification (Serve Safe) within 30 days of hire, ensuring adherence to safety and health standards consistent with a healthcare facility. This role is crucial in maintaining sanitation and ensuring compliance with local health department regulations. The position also requires a proactive approach to vehicle safety and maintenance, handling vehicle reservations, and utilizing HOPE fleet vehicles for supply pickups.
Strong interpersonal skills are necessary as the Kitchen Porter frequently interacts with members, visitors, and staff, providing excellent customer service and promoting HOPE, Inc.'s reputation as a premier peer support organization. The role also demands a commitment to confidentiality, cultural sensitivity, and adherence to policies related to protected health information. Overall, this dynamic position offers a unique opportunity to make a significant impact within a behavioral health setting while fostering a collaborative and supportive environment for vulnerable adults.
Job Requirements
- Peer - individuals must have first- hand knowledge of a behavioral health condition or substance abuse issue, whether they received treatment or medication or identify as a family member of someone in recovery
- must be at least 21 years of age per licensing requirements
- effective oral and written communications skills
- must possess basic computer skills in order to maintain compliance with required online trainings and documentation
- current CPR and 1st Aid certification preferred within first 90 days of employment
- negative TB test results within the last year
- must have a driver’s license with a clean MVR for the last 39 months
- must be comfortable working in a behavioral health setting and able to comply with laws related to confidentiality and handling of protected health information (PHI)
- must be able to lift at least 25 pounds
Job Qualifications
- Kitchen Manager Certification (Serve Safe)
- effective communication skills
- ability to teach cooking and nutrition skills
- experience in food preparation and kitchen maintenance
- ability to manage budgets
- customer service skills
- valid driver’s license with a clean record
- cultural competency
- ability to work in a behavioral health setting
- confidentiality awareness and compliance
- ability to perform basic computer tasks
Job Duties
- Cooks hot breakfast and lunch for 55 or more members each day
- plans meals to be prepared on a weekly basis to send out to members and staff
- keeps kitchen maintained, clean and organized
- works with Site Coordinator to order any supplies, and schedule regular maintenance needed for kitchen appliances
- holds Kitchen Manager Certification (Serve Safe) within 30 days of hire
- teach cooking and nutrition skills to members as needed or appropriate
- works with other teams and departments to provide food boxes as donations are available
- manages a monthly budget for supplies and food
- provides support to the Site Director with operations and functions including cooking for members, backup front desk coverage, janitorial services, transporting members, and other support functions as needed
- provides excellent customer service to members and staff
- provides transportation to members to appointments, site services, crisis services, etc.
- completes documentation including billing for transportation and other peer support services
- coordinates with facilities to reserve vehicles and coordinate use
- ensures vehicles are maintained and routinely checked for safety
- ensures HOPE facilities including restrooms are safe and clean to use by maintaining appropriate sanitation and health standards in accordance with the local health department
- maintains high standards of health and cleanliness consistent with a healthcare facility that serves vulnerable adults
- follows proper precautions related to blood borne pathogens and maintains training compliance
- follows the health requirements per the agency and governmental regulations
- uses HOPE fleet vehicle to pick up supplies, items from the Community Food Bank, wholesale food stores, and more
- greets program participants and visitors at time of arrival and departure
- works with other teams and departments to provide food boxes as donations are available on location and center specific protocols
- demonstrates a commitment to cultural competency by interacting effectively and comfortably with people from different cultures and developing communication skills to interact sensitively with individuals from diverse backgrounds
- promotes HOPE, Inc. as the premier peer support organization to the behavioral health community and prospective funding sources
- represents HOPE, Inc. in its vendor relationships with government agencies, the media, community organizations, suppliers, competitors, professional organizations and similar groups as set forth by the CEO
- maintains all certifications required for the position
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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