Kitchen Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible schedule

Job Description

Boston's Restaurant and Sports Bar is a renowned family-friendly dining establishment known for its unique combination of handcrafted pizzas, scratch-made gourmet meals, craft cocktails, and a diverse selection of local beers. As a vibrant and lively sports bar, Boston's serves as a prime community gathering place for various social occasions ranging from sports event viewings to birthdays, family reunions, coworker happy hours, and local fundraisers. Its reputation as "America's Sports Restaurant" emphasizes its commitment to creating an energetic yet welcoming atmosphere where patrons can enjoy high-quality food and beverage offerings while engaged in memorable social experiences.

Boston's Restaurant and Sports Bar operates through independent franchisees, each functioning as autonomous business owners responsible for their own wage and benefit structures, which may vary by location. This particular franchisee operates the Boston's Pizza location in Spokane, WA, striving to uphold the brand's standards and promote the restaurant's mission of delivering excellent food and service in a spirited environment.

The Kitchen Manager role at Boston's Restaurant and Sports Bar is an integral leadership position tasked with ensuring that the kitchen runs smoothly and efficiently while maintaining the highest quality of food preparation and safety standards. Reporting directly to the General Manager, the Kitchen Manager is responsible for hiring, training, and developing a team of prep and line cooks to support superior operational performance and deliver outstanding guest service. This includes managing staff to meet budgeted financial goals such as labor and food costs, optimizing scheduling, and driving guest satisfaction metrics.

Critical responsibilities include maintaining a meticulously clean, sanitary, and organized kitchen environment in compliance with all health regulations and safety standards. The Kitchen Manager fosters a positive and fun restaurant culture while leading efforts to increase sales by ensuring every dish meets Boston's culinary standards. This role requires strong leadership to supervise and motivate the kitchen team, ensuring they deliver a friendly guest-focused experience consistently.

This position demands a proactive approach to managing food costs, safety, sanitation targets, and passing health audits. A keen focus on operational integrity and occupational health and safety is paramount, along with implementing and monitoring appropriate security protocols to safeguard guests, employees, and the restaurant premises. The Kitchen Manager must also be adaptable, managing multiple priorities simultaneously in a fast-paced environment, particularly during high-volume peak periods.

Those seeking to join Boston's Restaurant and Sports Bar as a Kitchen Manager should expect to embrace a dynamic role that combines culinary expertise with management acumen. It offers an opportunity to lead a team passionate about hospitality, contribute directly to the restaurant's financial success, and enhance the guest experience at a beloved community sports bar. Being employed by the franchisee means the employment terms, including wages and benefits, are set independently by the franchise owner rather than by Boston Pizza Restaurants, LP. This position may require flexible working hours, including evenings, weekends, and holidays, reflecting the nature of the restaurant industry and its commitment to serving guests when they need it most.

Job Requirements

  • 3-5 years of progressive management experience in a full-service restaurant
  • Proven leadership skills and ability to follow-through
  • Knowledge of computers including MS Word, Excel, and Point of Sale system
  • Must be able to work flexible hours during evenings, weekends, and holidays
  • Strong analytical and decision-making skills
  • Must possess a strong sense of urgency and command presence management style
  • Able to direct, coach, and supervise a team
  • Strong business acumen including an understanding of budgets and operating costs
  • Strong communication and interpersonal skills both written and oral
  • Customer service skills able to exceed guest expectations
  • Ability to multi-task in a fast-paced environment
  • Must be able to perform efficiently during high volume peak periods
  • Must be eligible to work in the United States

Job Qualifications

  • 3-5 years of progressive management experience in a full-service restaurant
  • Proven leadership skills and ability to follow-through
  • Knowledge of computers including MS Word, Excel, and Point of Sale system
  • Must be able to work flexible hours during evenings, weekends, and holidays
  • Strong analytical and decision-making skills
  • Must possess a strong sense of urgency and command presence management style
  • Able to direct, coach, and supervise a team
  • Strong business acumen including an understanding of budgets and operating costs
  • Strong communication and interpersonal skills both written and oral
  • Customer service skills able to exceed guest expectations
  • Ability to multi-task in a fast-paced environment
  • Must be able to perform efficiently during high volume peak periods
  • Must be eligible to work in the United States

Job Duties

  • Create, lead, and manage a positive and fun restaurant culture
  • Increase sales by ensuring guest satisfaction via the perfect culinary experience
  • Lead, manage, and deliver a friendly guest focused experience
  • Schedule HOH team in accordance with budgeted targets and service goals
  • Achieve targeted food cost goals, safety and sanitation targets, and health audits
  • Maintain a positive attitude that promotes teamwork within the restaurant
  • Ensure operational and occupational health and safety standards are in place and followed
  • Maintain appropriate security protocols for guest, employee, and restaurant safety
  • Perform other duties as required

Job Criteria

Experience

Expert Level (7+ years)


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