KITCHEN MANAGER

Cubby's is a well-established food service company known for its commitment to quality, safety, and exceptional customer service. As a brand that has grown to be trusted by its patrons, Cubby's operates several food service locations that emphasize compliance with health regulations, high operational standards, and employee development. The company focuses on maintaining a safe, clean, and efficient environment that ensures the best food quality and customer experience. It values integrity, respect, and open communication, fostering a positive workplace culture where employees thrive and grow professionally. Cubby's mission is to consistently deliver delicious, safe, and well-presented food products through meticulous attention to detail and strong leadership within its teams.

The role of Kitchen Manager at Cubby's is crucial to the company’s success. This position acts as the Person in Charge, ensuring full compliance with the FDA Food Code and all related food safety and sanitation standards. The Kitchen Manager is responsible for achieving operational goals including food safety, inventory and cost control, customer service excellence, employee training and development, and maintaining high standards for food preparation and presentation. Reporting directly to the Store Manager, the Kitchen Manager oversees daily kitchen activities, supplies management, and team performance in either the first/day or second/afternoon shifts, providing flexible scheduling options.

In this role, the Kitchen Manager makes certain that all employees have the tools and supplies necessary to perform their duties effectively. They manage ordering processes from approved vendors, supervise proper receipt and storage of products, and ensure all items adhere to FIFO (first-in, first-out) inventory control. They are also tasked with enforcing company standards for recipe compliance, quality control, and food presentation. Keeping accurate records of time and temperature logs, waste sheets, and conducting weekly inventory checks are essential duties to maintain food safety and control costs.

The Manager plays a vital role in safety and sanitation by monitoring and verifying the completion of all required logs, checking refrigeration temperatures each shift, and ensuring clean and safe working conditions. Compliance with uniform and cleanliness standards, accountability for sanitation tasks, and ADA-compliant cleanliness of aisles and walkways are enforced rigorously. Additionally, the Kitchen Manager fosters respectful and friendly customer interactions, leads by example with impeccable hygiene practices, and guarantees the availability and quality of hot bar and prepared food items.

Communication is key in this leadership position. The Kitchen Manager communicates clearly with teams, effectively relays procedural updates or new product information, and supports employee recognition efforts. They also keep the Store Manager abreast of scheduling changes and staffing needs. Training and development form a core component of the role as well, with responsibilities including scheduling new hire training, preparing monthly food service training topics, and ensuring all team members are educated on safety procedures and proper equipment use.

Successful candidates will bring a hands-on and results-driven management style, meeting deadlines and completing all assigned tasks with urgency and professionalism. Adherence to company policies, punctuality, reliability, and enforcement of attendance standards are fundamental to this position. The Kitchen Manager will lead with integrity, accountability, and a keen eye for detail to uphold Cubby’s high standards for food service excellence. This full-time position requires a minimum of 2 years of prior management experience in food service operations or equivalent proven experience with Cubby's, current ServSafe certification, and the ability to operate kitchen equipment safely. Candidates must be 18 years or older and maintain a valid driver's license with an insurable record.

Joining Cubby's as a Kitchen Manager means becoming part of a team dedicated to food safety, operational excellence, continuous improvement, and outstanding customer service. This career offers growth opportunities in a supportive environment where leadership and attention to detail are valued and rewarded. Cubby's is committed to the success of its employees and the satisfaction of its customers through consistent quality and exemplary service.