Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.50 - $15.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Positive work environment
Training and development opportunities
Employee Discounts
flexible scheduling
team-oriented culture

Job Description

The hiring establishment is a franchisee of the Dairy Queen4 system, a well-known fast-food restaurant brand famous for its ice cream, burgers, and other quick-service food items. As an integral part of the international Dairy Queen family, this franchise operates independently from American Dairy Queen Corporation and International Dairy Queen, Inc. The franchisee is the direct employer and is responsible for all employment decisions, including hiring, wage determinations, and work hours. This means employees will be working directly for this local business owner who upholds the Dairy Queen brand standards and values while delivering premium service within their community.

Dairy Queen is recognized globally for creating joyful experiences and fan-first service in a fast-paced, fun environment. The franchisee is seeking positive and energetic individuals passionate about the Dairy Queen brand who take pride in delivering exceptional customer service every day. This role offers the chance to work in a lively setting where teamwork, accountability, and enthusiasm are valued. Employees will develop essential skills in food preparation, customer interaction, and teamwork while contributing to memorable moments for all fans visiting the restaurant.

The open position is designed for candidates who enjoy engaging with customers, thrive in busy environments, and want to be part of a supportive team culture. Employees are expected to lead by example, maintain high standards, and exhibit passion in every aspect of their work. The role involves greeting and welcoming customers, preparing food accurately and safely following strict operational standards, and maintaining a clean, safe, and inviting environment.

Working closely with management and fellow team members, employees will develop strong communication, problem-solving, and customer service skills. They will also have opportunities to handle various equipment such as grills, fryers, and freezers, learning reliable food safety and hygiene practices along the way. The role requires adaptability, professionalism, and a genuine desire to provide excellent service that exceeds fan expectations.

Overall, this position offers an enriching experience within the popular Dairy Queen brand supported by a dedicated franchisee owner. It is ideal for motivated individuals who seek to be part of a positive work culture and want to create smiles and memorable stories for every customer. If you want to join a fun and rewarding workplace where your efforts contribute directly to the happiness of fans, this franchise opportunity is an excellent match.

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • Positive attitude and passion for customer service
  • Ability to work in a fast-paced environment
  • Effective communication skills
  • Basic food handling knowledge
  • Ability to work cooperatively in a team setting
  • Flexibility to adapt to different tasks
  • Willingness to learn and maintain high standards

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Quickly and accurately prepare food products following restaurant, health, and safety standards
  • Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
  • Complete assigned preparation work for stocking and setting up grill area
  • Calmly solve fan concerns and embrace Dairy Queens service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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