Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.75 - $14.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Training and Development
flexible scheduling
employee recognition programs
team environment
Job Description
This job opportunity is with a franchisee of the Dairy Queen4 system, one of the most beloved quick-service restaurant brands in the world. It is important to note that your employer will be the independent business owner operating the Dairy Queen franchise restaurant, not the American Dairy Queen Corporation or International Dairy Queen, Inc. Franchisees are autonomous operators responsible for all employment decisions including hiring, wages, and working hours.
Dairy Queen has become synonymous with creating joyful experiences through delicious food and exceptional service. As a growing franchise, this Dairy Queen location is dedicated to upholding the brands reputation by offering a welcoming environment and excellent customer care. The franchisee is seeking positive, energetic individuals who are passionate about the Dairy Queen brand and committed to delivering exceptional fan service. Working here means being part of a fun, fast-paced team that thrives on creating smiles and memorable moments for each guest.
The role involves being a key ambassador for the Dairy Queen brand, ensuring professionalism and enthusiasm in every interaction. Employees are expected to greet and welcome guests warmly, exceed their expectations through fast and quality service, and handle food preparation with careful adherence to safety and health standards. This position demands a strong sense of ownership and accountability, where employees take pride in their work, actively contribute to a positive team atmosphere, and help maintain a clean, safe, and inviting space for both fans and team members.
Team members will be trained to operate various restaurant equipment safely, complete preparation and stocking tasks, and remain calm and solution-oriented when addressing fan concerns, embracing Dairy Queens customer service recovery standards. The ideal candidate will be eager to lead by example, maintain good communication throughout shifts, manage pressure effectively while staying upbeat, and take every opportunity to create positive fan experiences.
This position is ideal for individuals who are comfortable standing through their shift and lifting up to 50 pounds. In addition to food handling responsibilities, employees should exhibit excellent manners, hygiene, punctuality, and always maintain a fun and positive attitude. Joining this Dairy Queen franchise means becoming part of a supportive team culture focused on excellence and continuous improvement.
Overall, this role offers the chance to develop valuable skills in customer service, food safety, teamwork, and time management within a well-established brand. Whether you seek part-time or full-time employment in a high-energy, customer-facing environment, Dairy Queen franchisees provide a welcoming workplace where your efforts directly impact guests enjoyment and the success of the restaurant.
Dairy Queen has become synonymous with creating joyful experiences through delicious food and exceptional service. As a growing franchise, this Dairy Queen location is dedicated to upholding the brands reputation by offering a welcoming environment and excellent customer care. The franchisee is seeking positive, energetic individuals who are passionate about the Dairy Queen brand and committed to delivering exceptional fan service. Working here means being part of a fun, fast-paced team that thrives on creating smiles and memorable moments for each guest.
The role involves being a key ambassador for the Dairy Queen brand, ensuring professionalism and enthusiasm in every interaction. Employees are expected to greet and welcome guests warmly, exceed their expectations through fast and quality service, and handle food preparation with careful adherence to safety and health standards. This position demands a strong sense of ownership and accountability, where employees take pride in their work, actively contribute to a positive team atmosphere, and help maintain a clean, safe, and inviting space for both fans and team members.
Team members will be trained to operate various restaurant equipment safely, complete preparation and stocking tasks, and remain calm and solution-oriented when addressing fan concerns, embracing Dairy Queens customer service recovery standards. The ideal candidate will be eager to lead by example, maintain good communication throughout shifts, manage pressure effectively while staying upbeat, and take every opportunity to create positive fan experiences.
This position is ideal for individuals who are comfortable standing through their shift and lifting up to 50 pounds. In addition to food handling responsibilities, employees should exhibit excellent manners, hygiene, punctuality, and always maintain a fun and positive attitude. Joining this Dairy Queen franchise means becoming part of a supportive team culture focused on excellence and continuous improvement.
Overall, this role offers the chance to develop valuable skills in customer service, food safety, teamwork, and time management within a well-established brand. Whether you seek part-time or full-time employment in a high-energy, customer-facing environment, Dairy Queen franchisees provide a welcoming workplace where your efforts directly impact guests enjoyment and the success of the restaurant.
Job Requirements
- communicate positively with fans and co-workers constantly during shifts
- work well under pressure packed situations while maintaining a great attitude
- comfortable standing for entire shift and able to lift 50 pounds
- ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
- practice established food handling procedures and meet any local health regulations
- exhibit good manners, proper personal hygiene, and promptness
- have fun and maintain a positive attitude at all times
Job Qualifications
- excellent communication skills
- ability to work well under pressure
- ability to handle raw, frozen, and cooked food products safely
- strong team player
- positive attitude
- willingness to learn and take direction
- good personal hygiene
- previous customer service experience preferred
- basic knowledge of food safety standards
Job Duties
- be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- enthusiastically greet and welcome fans to the Dairy Queen brand
- strive to exceed fan expectations and deliver fan first service through timely and quality service
- quickly and accurately prepare food products following restaurant, health, and safety standards
- properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
- complete assigned preparation work for stocking and setting up grill area
- calmly solve fan concerns and embrace Dairy Queens service recovery standards
- be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- create and maintain a positive, safe, clean, and inviting environment for fans and team members
- at all times exhibit a genuine passion for excellence
- perform other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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