Dairy Queen logo

Kitchen Crew Member

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.75 - $14.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Positive work environment
Teamwork-oriented culture
opportunities for growth
Employee Discounts
flexible scheduling

Job Description

This job opportunity is with a franchisee of the Dairy Queen system, a well-known and beloved brand across the United States and beyond. Dairy Queen franchisees are independent business owners who operate and manage their restaurants autonomously. This means that if you are hired, your employer will be the local franchise owner, not American Dairy Queen Corporation or International Dairy Queen, Inc. The franchisee independently makes all employment-related decisions, including hiring, wages, and work hours.

The Dairy Queen brand itself is synonymous with creating joyful experiences through delicious, classic treats and warm, friendly customer service. Known particularly for its soft serve ice cream and iconic Blizzard treats, Dairy Queen prides itself on delivering not just food but fun and memorable moments for its fans. The company culture is built on principles of positivity, energy, accountability, and teamwork, making it a rewarding place to work for those who thrive in fast-paced, interactive environments.

This specific role is ideal for candidates who are enthusiastic, reliable, and passionate about delivering exceptional customer service. Working at this Dairy Queen franchise means you will play a critical part in creating an inviting atmosphere where every fan feels welcomed and excited to return. The role involves more than just food preparation; it centers on being an ambassador of the Dairy Queen brand, consistently exhibiting professionalism and genuine care in all interactions.

As part of your daily responsibilities, you will greet guests with enthusiasm, prepare food items quickly and accurately while adhering to health and safety standards, and operate various restaurant equipment safely. More importantly, you will embody the Dairy Queen spirit by resolving customer concerns with grace, maintaining a clean and safe environment, and supporting your fellow team members in a cooperative and harmonious manner.

Candidates should have a positive attitude and a strong work ethic. This position requires individuals who delight in taking ownership of their work, who are eager to lead by example even in stressful situations, and who understand the importance of consistency and quality in food service. It is an opportunity to join a team where your contributions directly impact the overall fan experience. Whether you are serving a family celebrating a special occasion or fans stopping by for a quick treat, your role will help create lasting smiles and stories.

The workplace environment is fast-paced and dynamic, demanding both stamina and solid communication skills. Standing throughout the entire shift and occasionally lifting up to 50 pounds are physical requirements of the job. Those who enjoy working collaboratively in a positive team atmosphere will find this position fulfilling. The company encourages fun and a joyful work culture, emphasizing that maintaining a positive outlook is essential for success.

In summary, this Dairy Queen franchise position is more than just a job—it is a chance to be part of a recognized and cherished brand, to develop valuable skills in customer service and food preparation, and to contribute to a welcoming, memorable fan experience every day. If you are passionate about hospitality, eager to work in a challenging but rewarding environment, and ready to represent a legendary brand while growing professionally, then this role is an excellent fit for you.

Job Requirements

  • communicate positively with fans and co-workers constantly during shifts
  • work well under pressure packed situations while maintaining a great attitude
  • comfortable standing for entire shift and able to lift 50 pounds
  • ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
  • practice established food handling procedures and meet any local health regulations
  • exhibit good manners, proper personal hygiene, and promptness
  • have fun and maintain a positive attitude at all times

Job Qualifications

  • positive attitude and strong work ethic
  • ability to stand for entire shifts and lift up to 50 pounds
  • excellent communication skills
  • previous experience in fast food or customer service is a plus
  • ability to work under pressure while maintaining professionalism
  • knowledge of food handling procedures and health regulations

Job Duties

  • be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • enthusiastically greet and welcome fans to the Dairy Queen brand
  • strive to exceed fan expectations and deliver fan first service through timely and quality service
  • quickly and accurately prepare food products following restaurant, health, and safety standards
  • properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
  • complete assigned preparation work for stocking and setting up grill area
  • calmly solve fan concerns and embrace Dairy Queen's service recovery standards

Job Criteria

Experience

Entry Level (1-2 years)


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