Kitchen Crew Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.00 - $14.25
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Work Schedule

Flexible
Day Shifts
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Benefits

team environment
Employee Discounts
flexible scheduling
Training and Development
Career advancement opportunities
Positive work environment
performance bonuses

Job Description

This job opportunity is with an independent franchisee of the renowned Dairy Queen system, a staple in the fast-food industry known for its delicious ice cream treats and quick service. Dairy Queen franchisees operate independently of the American Dairy Queen Corporation and International Dairy Queen, Inc., managing their own hiring, wage, and employment decisions. As a franchisee-operated establishment, this location prides itself on fostering a welcoming, energetic, and positive environment for both employees and customers. The Dairy Queen brand is highly respected, and this franchisee is dedicated to maintaining the brand's legacy of quality food and exceptional customer service. Employees here are more than just workers; they are ambassadors of a beloved brand that focuses on creating joyful experiences and lasting memories for every guest, referred to here as "fans."

The position available is ideal for individuals who thrive in exciting, fast-paced workplaces and who are genuinely passionate about delivering fan-first service. The franchisee is looking for people who are ready to take initiative, lead by example, and embrace accountability and ownership of their roles. Working at Dairy Queen means having the opportunity to engage with a diverse customer base and to contribute to a positive team atmosphere where cooperation and respect are key. The ideal candidate enjoys connecting with customers, creating smiles, and sharing stories that enhance the overall fan experience. The role emphasizes not only the importance of speed and accuracy in food preparation but also the essential qualities of professionalism, friendliness, and a commitment to excellence.

As a team member, you will be more than a food service worker; you will be a vital part of a team that strives to exceed customer expectations consistently. Your daily responsibilities will range from greeting and welcoming fans with enthusiasm, ensuring food safety and proper handling procedures, operating and maintaining restaurant equipment, to contributing to a clean, safe, and inviting restaurant atmosphere. The role encourages embracing the Dairy Queen brand's service recovery standards, meaning that you will be equipped and expected to handle customer concerns calmly and effectively, ensuring that every fan leaves satisfied. This employment is a wonderful opportunity for those who want to grow their interpersonal and leadership skills within a supportive team while enjoying a lively work environment. If you are enthusiastic about being part of a respected brand that values teamwork, accountability, and positivity, this Dairy Queen franchise is eager to welcome you to their team.

Job Requirements

  • communicate positively with fans and co-workers constantly during shifts
  • work well under pressure packed situations while maintaining a great attitude
  • comfortable standing for entire shift and able to lift 50 pounds
  • ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
  • practice established food handling procedures and meet any local health regulations
  • exhibit good manners, proper personal hygiene, and promptness
  • have fun and maintain a positive attitude at all times

Job Qualifications

  • positive attitude
  • strong communication skills
  • ability to work well under pressure
  • ability to follow health and safety standards
  • team player mindset
  • willingness to learn and take ownership
  • basic food handling knowledge

Job Duties

  • be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • enthusiastically greet and welcome fans to the Dairy Queen brand
  • strive to exceed fan expectations and deliver fan first service through timely and quality service
  • quickly and accurately prepare food products following restaurant, health, and safety standards
  • properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
  • complete assigned preparation work for stocking and setting up grill area
  • calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • at all times exhibit a genuine passion for excellence
  • perform other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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