Kitchen Crew Member

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.75 - $15.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

fun work environment
Teamwork atmosphere
opportunities for growth
Employee Discounts
Positive work culture
Training and Development
flexible scheduling

Job Description

The franchisee of Dairy Queen is an independent business owner operating under the iconic Dairy Queen system, which is renowned worldwide for its delicious fast food and signature ice cream treats. Dairy Queen has been a beloved brand for decades, serving millions of fans across various locations. As a franchisee-operated establishment, this restaurant benefits from the legacy, quality standards, and customer-centric culture of the Dairy Queen brand while maintaining local ownership, which allows for a tailored and community-focused approach to service. This independence means that the franchise owner manages all employment-related decisions such as hiring, wage, hours, and overall workplace management, ensuring a close-knit, responsive environment for employees and customers alike.

This role offers an exciting opportunity to become a vital part of a fast-paced, fun, and dynamic restaurant team. The position is ideal for individuals who are energetic, positive, and passionate about the Dairy Queen brand and its promise to create memorable experiences for all fans. Employees are expected to be enthusiastic ambassadors of the brand, delivering outstanding fan service by greeting customers warmly, efficiently preparing food, and maintaining a clean, safe, and inviting environment. This position invites those eager to take ownership of their work, lead by example, and contribute to a positive atmosphere that encourages team collaboration and continuous improvement.

Key responsibilities include preparing food products with high standards following all health and safety regulations, operating kitchen equipment such as grills, fryers, and freezers safely and properly, and stocking food preparation areas to ensure smooth operations during shifts. The role also emphasizes exceptional communication skills, the ability to manage fan concerns calmly using Dairy Queen's service recovery standards, and the constant drive to exceed customer expectations. Maintaining good personal hygiene, adhering to food handling procedures, and exhibiting professionalism in every aspect of the job are essential to sustaining the quality and reputation of the Dairy Queen franchise.

Working in this role provides an excellent environment for those seeking a fun and fast-paced workplace where teamwork and positivity are highly valued. The franchisee is committed to fostering a cooperative and harmonious working environment between management and team members. Additionally, this position encourages individuals who bring a genuine passion for excellence, have a willingness to learn, and show accountability in their daily responsibilities. Overall, this opportunity is perfect for someone who enjoys engaging with customers, values working with a supportive team, and wants to develop their skills in a reputable and well-loved brand’s setting.

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene, and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service or customer service preferred
  • Ability to communicate positively and professionally
  • Basic knowledge of food safety and handling procedures
  • Ability to work well in a fast-paced team environment
  • Strong interpersonal skills
  • Positive attitude and willingness to learn
  • Ability to follow instructions and work independently

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Quickly and accurately prepare food products following restaurant, health, and safety standards
  • Properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
  • Complete assigned preparation work for stocking and setting up grill area
  • Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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