Dairy Queen logo

Kitchen Crew Member

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

fun work environment
team-oriented culture
opportunities for growth
Employee Discounts
flexible scheduling

Job Description

This position is with a franchisee of the Dairy Queen system, a well-established and beloved brand known for its delicious ice cream treats and fast food offerings. Dairy Queen, an iconic name in the quick-service restaurant industry, has built a strong reputation for creating memorable experiences for fans through its positive atmosphere and quality service. As an independent business owner, the franchisee operates the restaurant and is responsible for all employment decisions, including hiring, wage determinations, and work hours. This opportunity is perfect for individuals who thrive in a dynamic, fast-paced environment and have a passion for delivering exceptional customer service.

The role invites energetic and motivated candidates who are enthusiastic about representing the Dairy Queen brand while ensuring every fan experiences top-notch service. Employees in this role act as brand ambassadors, welcoming guests warmly and striving to exceed their expectations with efficient food preparation and attentive service. The job involves working closely with a team to maintain high standards of cleanliness, safety, and hospitality. Candidates must be accountable and take ownership of their tasks, contributing to a positive work environment and creating memorable moments for customers. This position is ideal for those who enjoy engaging with people, working under pressure, and staying upbeat throughout their shifts. Dairy Queen encourages a culture where team players support one another and management fosters a harmonious workplace to deliver great fan-first service consistently.

In addition to serving guests, this role requires careful attention to food safety and quality standards. Employees must operate kitchen equipment safely, including grills, fryers, and freezers, and adhere to health regulations and restaurant protocols. The ability to maintain a clean, inviting environment and respond calmly to any fan concerns is essential. This job fosters growth by allowing team members to develop food service skills, customer interaction techniques, and teamwork capabilities while working in a fun and engaging atmosphere. Whether preparing food or interacting with guests, every moment is an opportunity to create smiles and stories that enhance the Dairy Queen experience.

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • work well under pressure packed situations while maintaining a great attitude
  • comfortable standing for entire shift and able to lift 50 pounds
  • ability to handle raw, frozen, and cooked food products as well as products in and out of the temperature danger zone (41-140F)
  • practice established food handling procedures and meet any local health regulations
  • exhibit good manners, proper personal hygiene, and promptness
  • have fun and maintain a positive attitude at all times

Job Qualifications

  • Ability to communicate positively with fans and co-workers constantly during shifts
  • ability to work well under pressure packed situations while maintaining a great attitude
  • comfort with standing for entire shift and ability to lift 50 pounds
  • knowledge of food handling procedures and local health regulations
  • good manners, proper personal hygiene, and promptness
  • positive attitude and eagerness to have fun while working

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • enthusiastically greet and welcome fans to the Dairy Queen brand
  • strive to exceed fan expectations and deliver fan first service through timely and quality service
  • quickly and accurately prepare food products following restaurant, health, and safety standards
  • properly and safely operate and maintain restaurant equipment including grill, fryer, freezer, and other cooking equipment
  • complete assigned preparation work for stocking and setting up grill area
  • calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • at all times exhibit a genuine passion for excellence
  • perform other duties as assigned by management

Job Criteria

Experience

Entry Level (1-2 years)


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