Kissel Uptown Oakland Unbound Collection - Convention Services Manager OEM

Kissel Uptown Oakland is a distinguished luxury hotel located in the vibrant Uptown district of Oakland, California. This hotel is nestled in the heart of one of the city's most exciting and diverse neighborhoods, known for its eclectic arts and entertainment scene. The hotel honors Oakland's rich history while embracing the city's contemporary culture and innovation. Featuring grand Beaux-Arts architecture, with towering columns, locally commissioned artworks, bold decor, and abundant natural light, Kissel Uptown Oakland offers guests an immersive experience combining historical charm and modern luxury. Visitors have easy access to entertainment venues, unique dining spots, vibrant shopping areas, and cultural landmarks like the Fox Theater and The Hive. This prime location attracts innovators, artists, and trendsetters, making it the perfect setting for exceptional events and unforgettable stays.

Evolution Hospitality, the lifestyle vertical at Aimbridge Hospitality, operates this property alongside a curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels across North America. Known for balancing culture with results, Evolution Hospitality fosters an environment where honesty, humility, and intellect shape a team committed to both personal and professional growth. As a company, it is dedicated to creating distinctive lifestyle experiences that drive performance while cultivating a supportive and dynamic workplace for its employees.

The Convention Services Manager at Kissel Uptown Oakland plays a pivotal role in ensuring the success and seamless execution of catering and convention services within the hotel. This position is essential for driving catering and food and beverage sales, building strong relationships with clients and meeting planners, and orchestrating extraordinary events that leave a lasting impression. Working closely with the Director of Sales and the Director of Catering and Convention Services, the manager is responsible for meeting revenue goals, overseeing event orders, and maintaining effective communication to adapt to any event modifications quickly. The role demands a high level of organization, creativity, market trend awareness, and excellent interpersonal skills.

This managerial position is classified as overtime eligible (OEM), meaning overtime hours are compensated accordingly, which reflects the dynamic and often fast-paced nature of the events industry. The Convention Services Manager will enrich the hotel’s reputation by ensuring every event - whether intimate or grand-scale - is flawlessly executed, contributing to the hotel’s overall success and guest satisfaction.

Candidates for this role should possess creativity in food and beverage services, professional selling skills, strong communication abilities, and proficiency in Microsoft Office and general computer usage. These competencies are critical for negotiating with clients, supporting the catering team, and independently managing multiple tasks and presentations.

This position offers a comprehensive benefits package for full-time employees after an initial waiting period, including medical, dental, and vision coverage, disability income, term life insurance, paid time off, an employee assistance program, and a 401(k) retirement plan. Notably, the role also offers daily pay options, enhancing cash flow flexibility for employees.

In summary, the Convention Services Manager at Kissel Uptown Oakland, operated by Evolution Hospitality, is a career opportunity that blends creativity, leadership, and hospitality expertise within a historical yet contemporary venue. This position promises growth, community engagement, and the chance to be part of an innovative hospitality company committed to excellence and culture.