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KFC Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.00 - $15.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Access to company nonprofit support
Clear career path

Job Description

KBP Foods, a leading restaurant franchise group and a part of KBP Brands, oversees a dynamic network of over 1,000 restaurants across more than 30 states. Established with a vision to be a great place to work, a great place to eat, and a great place to own, KBP Foods has committed itself to fostering an inclusive culture where employees can thrive both personally and professionally. With two decades of growth and expansion, the company continues to pursue entrepreneurial spirit and endless opportunities for career development and financial success. KBP Foods takes pride in managing popular restaurant franchises, including the iconic KFC brand, known for its distinctive food and exceptional customer service. The company's ethos revolves around operational excellence, employee growth, and community support, making it a preferred employer in the restaurant industry.

The Shift Manager role at KBP Foods' KFC franchise is a pivotal leadership position responsible for ensuring the smooth operation of one of the company's bustling locations. This role involves leading a dedicated team to deliver exceptional customer service while upholding the high operational standards that KFC is renowned for worldwide. As a Shift Manager, you will act as the driving force behind the restaurant’s daily success, handling everything from managing staff during shifts to maintaining food quality and safety standards. This position is ideal for individuals with a passion for leadership and hospitality, offering an opportunity to develop supervisory skills and move into higher management roles such as Assistant Manager and Restaurant Manager.

Working as a Shift Manager at KBP Foods offers both personal and professional rewards. KBP Foods supports its employees with paid training, enabling new managers to quickly learn the ropes and perform confidently. Moreover, employees benefit from a free shift meal and an exclusive employee discount at KFC outlets, further enhancing the employee experience. Comprehensive medical, dental, and vision insurance plans are available to ensure the well-being of staff and their families. Employees also accrue paid time off (PTO), providing a balance between work and life commitments.

KBP Foods is deeply committed to investing in its employees' futures. Goals such as earning a GED for free, applying for college scholarships, and accessing free online tuition are actively supported, reflecting the organization's investment in long-term career development. Additionally, KBP Foods offers access to KBP Cares, a nonprofit initiative designed to support employees facing unexpected hardships. This network of care and opportunity makes working with KBP Foods truly rewarding.

Applicants for the Shift Manager position should be prepared to work flexible hours, including evenings, weekends, and holidays, reflecting the fast-paced nature of the food service industry. The role requires physical stamina, including the ability to lift and move heavy objects, stand and walk throughout shifts, and safely navigate restaurant spaces. At least one year of supervisory experience in food service or retail is preferred, especially in quick-service environments, making this job a great fit for those who have already shown their leadership potential and are looking to further their career in a supportive yet challenging setting.

In summary, joining KBP Foods as a Shift Manager at KFC not only places you in a leadership role within a globally recognized brand but also integrates you into a growing, vibrant company culture that values employee growth, inclusivity, and operational excellence. The role promises a fulfilling career path, extensive benefits, and the opportunity to be part of a legacy that continues to delight customers with iconic tastes and service. If you are driven, flexible, and passionate about hospitality, this position offers a remarkable opportunity to advance your career with a company that values and supports its team members.

Job Requirements

  • must be 18 years old or older
  • flexible availability including evenings weekends and holidays
  • physical ability to lift and move heavy objects stand and walk for entire shifts safely maneuver through compact spaces operate restaurant equipment
  • previous supervisory experience in food service or retail preferred
  • ability to work in a fast-paced environment

Job Qualifications

  • at least one year of supervisory experience in food service or retail
  • strong leadership and team management skills
  • excellent communication and interpersonal abilities
  • ability to work flexible hours including evenings and weekends
  • knowledge of food safety and health standards
  • basic financial and cash handling skills
  • high school diploma or equivalent

Job Duties

  • lead and manage shift operations ensuring customer satisfaction
  • supervise and motivate restaurant team members during shifts
  • maintain food quality and safety standards
  • handle cash management and daily sales reporting
  • enforce compliance with health and safety regulations
  • resolve customer complaints promptly and professionally
  • support training and development of new staff

Job Criteria

Experience

Mid Level (3-7 years)


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