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KFC Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $15.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
free shift meal
employee discount
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
education benefits
Career advancement opportunities

Job Description

KBP Foods is a prominent and expanding restaurant franchise group operating under the larger umbrella of KBP Brands. With a vision committed to being a great place to work, eat, and own, KBP Foods has established itself as a leader in the quick-service restaurant industry. Over the past 20 years, the company has impressively grown to oversee more than 1,000 restaurants across more than 30 states, with plans for continued development. KBP Foods prides itself on fostering an inclusive work culture where employees can thrive both personally and professionally. It offers a dynamic and entrepreneurial environment full of growth opportunities for individuals seeking career advancement within the food service sector.

The Shift Manager position at KBP Foods’ KFC franchise plays an integral role in maintaining operational excellence and delivering exceptional customer service at one of their busy restaurant locations. As a Shift Manager, you will lead a dedicated team to uphold the high standards associated with KFC’s renowned legacy. This leadership role involves managing staff, ensuring superior guest experiences, and supporting overall restaurant success by ensuring smooth daily operations. The position offers the chance to be part of a dynamic team committed to delighting customers with the iconic KFC taste while growing professionally within a well-established franchise.

This role embraces a hands-on leadership style requiring flexibility, strong communication skills, and the ability to motivate and develop team members. You will be entrusted with supervisory duties, including overseeing shifts, coordinating tasks among crew members, monitoring quality and safety standards, and resolving any customer service issues promptly and effectively. Apart from operational responsibilities, the Shift Manager is also responsible for maintaining inventory, assisting with training new employees, and contributing to a positive work environment where employees feel valued and empowered.

KBP Foods values its employees and demonstrates this through a comprehensive benefits package and opportunities for advancement. Shift Managers receive paid training designed to enhance their leadership and operational skills. Additionally, employees enjoy perks like free shift meals, employee discounts at KFC restaurants, and a range of medical, dental, and vision benefits. Paid time off allows you to balance work and life commitments effectively. KBP Foods also supports education and personal development by offering access to GED programs, college scholarships, and free online tuition. Furthermore, the KBP Cares nonprofit provides assistance through unexpected hardships, underscoring the company’s commitment to employee wellbeing.

By joining KBP Foods as a Shift Manager, you enter a career path with clear opportunities to progress into roles such as Assistant Manager and Restaurant Manager. If you are passionate about leading teams, delivering top-tier customer service, and growing your career within a fast-paced and rewarding restaurant franchise, this position is an excellent opportunity to launch your professional journey. KBP Foods fosters a workplace culture built on respect, opportunity, and continuous improvement, making it a great place to build a lasting career in the food service industry.

Job Requirements

  • Must be 18 years old or older
  • minimum one year of supervisory experience in food service or retail
  • flexible availability including evenings, weekends, and holidays
  • physical ability to lift and move heavy objects
  • ability to stand and walk for entire shifts
  • ability to safely maneuver in compact spaces
  • operate restaurant equipment proficiently

Job Qualifications

  • At least one year of supervisory experience in a food service or retail environment
  • strong leadership and communication skills
  • ability to work flexible hours including evenings, weekends, and holidays
  • physical ability to lift heavy objects and remain on feet for entire shifts
  • capable of operating restaurant equipment safely
  • high school diploma or equivalent preferred
  • experience with quick service restaurant operations is an advantage

Job Duties

  • Lead and manage daily shift operations to ensure excellent customer service
  • supervise, train, and motivate team members
  • maintain high standards of food quality, safety, and cleanliness
  • monitor inventory levels and assist with ordering supplies
  • resolve customer complaints effectively and promptly
  • oversee cash handling and financial procedures
  • support recruitment and onboarding of new employees

Job Criteria

Experience

Mid Level (3-7 years)


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