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KFC General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
performance bonuses
401(k) Plan
Employee assistance program

Job Description

KFC, a globally recognized leader in the quick-service restaurant industry, is more than just a place to grab a meal; it's a community that feeds the world with authentic Southern hospitality and great-tasting food. Established for decades, KFC has become synonymous with quality fried chicken and a unique dining experience that brings people together. As a franchised restaurant brand, each location enjoys a level of local ownership that encourages a personalized approach to customer service and community engagement. KFC's dedication to serving delicious meals while creating memorable moments for customers and employees alike sets it apart in the fast-food sector.

The Restaurant General Manager position at KFC is an exciting leadership role that places you at the helm of a $1 million plus business. This role is perfect for someone who is already a successful manager and is looking to take the next step in their career within a dynamic, fast-paced, and rewarding environment. As a General Manager, you will be entrusted with the responsibility of not only managing daily operations but also leading a team to achieve success. You will foster a great work culture, ensuring your staff feels valued and motivated, which in turn translates to exceptional customer experiences. Your leadership will directly impact sales growth, team engagement, and overall restaurant performance.

In this role, ownership and independence are emphasized. You will have the authority and resources to make decisions that influence the restaurant's success. Beyond the operational side, the job offers an opportunity for personal fulfillment and career growth. KFC provides comprehensive training designed to equip you with everything necessary to thrive as a General Manager. This means even if you do not have extensive experience in every aspect of restaurant management, the skills you bring combined with this training will prepare you for success.

The culture at KFC is vibrant and inclusive, with a focus on honesty, energy, motivation, and fun. The restaurant environment is lively and varied, presenting new challenges every day, making it an ideal workplace for individuals who enjoy excitement and diversity in their work routine. This role also comes with the rewarding feeling of making a difference in the customers' day by delivering a great meal with a smile. Additionally, being a part of KFC means joining a family where your leadership qualities and high standards are recognized and celebrated.

Employment is available for candidates aged 18 and older who possess a valid driver's license and reliable transportation, as certain responsibilities such as making restaurant deposits require travel beyond public transport. Because KFC restaurants are independently owned and operated by franchisees, hiring decisions and employment relations are handled locally by the individual franchise owners, ensuring a tailored and personal employment experience.

If you are passionate about leading teams, driving business success, and contributing to a company with a solid reputation and strong values, the KFC Restaurant General Manager role offers a compelling career path filled with opportunities for professional and personal growth.

Job Requirements

  • At least 18 years old
  • Valid driver’s license
  • Reliable transportation
  • Desire to learn and grow
  • Strong leadership qualities
  • Energetic and motivational personality
  • Ability to meet physical demands of the role
  • Availability to work flexible hours including evenings and weekends

Job Qualifications

  • Prior management experience in the restaurant or hospitality industry
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal abilities
  • Ability to manage operational and financial aspects of a restaurant
  • Customer-focused mindset with passion for service excellence
  • Problem-solving and decision-making skills
  • Basic knowledge of food safety and hygiene standards

Job Duties

  • Lead and motivate the restaurant team to deliver exceptional customer service
  • Manage daily restaurant operations to ensure efficiency and profitability
  • Maintain high standards for food quality and safety
  • Develop and implement plans to grow sales and improve the guest experience
  • Recruit, train, and develop team members to foster a positive work environment
  • Handle financial responsibilities including budgeting, cash management, and deposits
  • Ensure compliance with company policies and franchise regulations

Job Criteria

Experience

Mid Level (3-7 years)


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