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KFC General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $47,000.00 - $64,800.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities

Job Description

KFC is a globally recognized fast-food restaurant chain known for its iconic fried chicken. Established decades ago, KFC has grown into a beloved dining destination with a mission that goes beyond just serving food. At KFC, the emphasis is on providing more than meals; it's about fulfilling lives by delivering quality products with a genuine southern hospitality that creates memorable experiences for their customers. This company prides itself on a strong culture that fosters independence, fun, and friendships among its team members, making it more than just a place to work but a community to belong to.

The position of Restaurant General Manager at KFC offers a unique opportunity to lead a high-performing restaurant with an annual business exceeding $1 million. This role is pivotal in managing the daily operations of the restaurant and driving both team and business growth. The General Manager's responsibility centers on creating a positive environment where employees can thrive while ensuring customers leave with a great experience. This job is ideal for those with leadership capabilities who take pride in combining excellent service with operational excellence.

As a Restaurant General Manager, you will be entrusted with key decision-making responsibilities that affect the performance and culture of the restaurant. You will lead by example, inspire your team to meet high standards, and cultivate a workplace characterized by honesty, energy, motivation, and fun. Fostering a dynamic team environment is crucial to ensuring that every customer interaction is warm and positive. The role demands someone who sees the excitement in the fast-pace restaurant business and is ready to meet daily challenges with enthusiasm.

KFC also emphasizes comprehensive training to equip you thoroughly for the role. While the training program covers the detailed operations, having natural leadership qualities and an innate customer-oriented mindset will help you excel. The successful candidate will be passionate about serving great-tasting chicken and delivering it with a genuine smile, reflecting the company's core value of making the customer's day.

This position invites candidates who are ready to embrace responsibility and who value the opportunities for growth that come with managing a large business unit. The support from the franchisee-owner ensures a locally tailored approach in managing employment and operational matters. The job is located in a franchised restaurant, which provides a unique blend of the famed KFC brand with independent operational control, offering a fulfilling and engaging management experience.

Job Requirements

  • Be at least 18 years old
  • Hold a valid driver’s license
  • Have reliable transportation
  • Demonstrate natural leadership skills
  • Exhibit a strong customer service orientation
  • Have high personal and team standards
  • Be energetic, honest, motivational, and fun
  • Be ready to handle the challenges of the restaurant business

Job Qualifications

  • Proven leadership experience in a restaurant or retail management role
  • Strong interpersonal and communication skills
  • Ability to motivate and develop a team
  • Customer service-oriented mindset
  • Understanding of restaurant operations and financial management
  • High school diploma or equivalent
  • Willingness to learn and adapt in a fast-paced environment

Job Duties

  • Lead and manage restaurant operations to ensure excellent customer service
  • Build and develop a high-performing team
  • Maintain quality standards for food and service
  • Oversee inventory, budgeting, and financial controls
  • Ensure compliance with health and safety regulations
  • Drive sales and business growth initiatives
  • Foster a positive and energetic work environment

Job Criteria

Experience

Mid Level (3-7 years)


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