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KFC General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

competitive salary
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
flexible scheduling

Job Description

KFC, a globally recognized fast-food restaurant chain, is renowned for its delicious southern-style fried chicken and exceptional customer service. Established with the mission to feed the world, KFC goes beyond just providing meals—it strives to enrich lives with its commitment to quality, southern hospitality, and memorable dining experiences. With a vast network of independently owned and operated franchises, KFC has built a remarkable reputation for serving great-tasting chicken with a big smile, creating a welcoming environment for both customers and employees alike. The company's culture promotes honesty, energy, motivation, and fun, aiming to create a workplace where team members thrive and feel valued.

The Restaurant General Manager role at KFC is an exciting opportunity for experienced managers who are passionate about leading teams and growing businesses. As a General Manager, you hold the keys to a $1 million-plus business and play a pivotal role in ensuring operational excellence. This position demands a dynamic leader who is keen on fostering a positive culture, delivering outstanding customer experiences, and driving team performance. The role is challenging and rewarding, offering significant opportunities to grow professionally while contributing to a thriving business. KFC provides comprehensive training to equip new managers with the skills they need to excel, but successful candidates will possess essential leadership traits and an enthusiasm for the unique fast-paced restaurant environment. This role is for individuals who thrive on variety and excitement, celebrate high standards, and enjoy the satisfaction of making customers' days by serving great food with hospitality and care.

Applicants for this position must be at least 18 years old, possess a valid driver's license, and have reliable transportation. Given that some responsibilities, like making deposits, may require driving, owning a vehicle rather than relying on public transport is necessary. KFC's franchise model means that the hiring process is managed by individual franchisees, who are responsible for employment decisions and related matters. This arrangement allows for personalized management and a community-focused work environment while maintaining the quality and standards associated with the KFC brand. Joining KFC as a Restaurant General Manager means becoming part of a vibrant family that values growth, teamwork, and fun, all while managing a significant business operation that impacts many lives in the community.

Job Requirements

  • at least 18 years old
  • valid driver’s license
  • reliable transportation
  • strong leadership skills
  • excellent communication abilities
  • previous management experience
  • willingness to work in a fast-paced environment
  • ability to handle multiple responsibilities

Job Qualifications

  • previous management experience in a fast-food or restaurant environment
  • strong leadership and interpersonal skills
  • excellent communication and organizational abilities
  • ability to analyze financial statements and manage budgets
  • customer-focused mindset with a passion for service excellence
  • familiarity with health, safety, and sanitation standards in the food industry
  • high school diploma or equivalent

Job Duties

  • lead and inspire the restaurant team to achieve sales and service goals
  • ensure the restaurant operates in compliance with health and safety regulations
  • manage inventory, budgeting, and financial reporting to maximize profitability
  • deliver exceptional customer service through coaching staff on hospitality and food quality
  • maintain a positive work environment that encourages teamwork and employee development
  • oversee daily operations including scheduling, payroll, and quality control
  • implement marketing and promotional strategies to drive business growth

Job Criteria

Experience

Mid Level (3-7 years)


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