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KFC General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Training and Development
performance bonuses
Retirement Plan
flexible schedule

Job Description

KFC, one of the most iconic names in the global foodservice industry, is dedicated to feeding the world with great-tasting chicken while delivering exceptional southern hospitality. Established with a rich heritage and a commitment to quality, KFC operates thousands of restaurants worldwide, serving millions of customers every day. The company takes pride not just in filling people up but in fulfilling lives through delicious meals and memorable service experiences. These values go beyond just providing food; they create moments that brighten customers' days and build lasting relationships. At KFC, jobs are more than just paychecks—they are about fostering independence, having fun, and making new friends. The company prides itself on having a GREAT culture, one that values honesty, energy, motivation, and fun in its employees, helping them grow both personally and professionally.

The Restaurant General Manager position at KFC is a leadership role that offers the opportunity to manage a high-volume, $1 million-plus business. This role is perfect for a natural leader who thrives in a dynamic and fast-paced environment. As a Restaurant General Manager, you are entrusted with significant responsibility and the chance to directly impact the success of the restaurant by building and leading a winning team. The role requires dedication to exceptional customer service, a passion for high standards, and the drive to meet daily challenges head-on. More than just managing operations, the Restaurant General Manager shapes the culture of the restaurant by encouraging teamwork, motivating staff, and ensuring every customer leaves satisfied.

This position is ideal for individuals who are excited by the prospect of overseeing a vibrant restaurant business where no two days are the same. Through comprehensive training, KFC equips its managers with the knowledge and skills necessary to succeed. The role demands a leader who is as committed to the team’s development as to the quality of the food served. The Restaurant General Manager works closely with their team to maintain an environment where employees enjoy their work and customers receive outstanding service every visit. Beyond ensuring operational excellence, the role involves strategic business management, including financial oversight, staff recruitment, scheduling, training, and maintaining compliance with company standards.

Applicants should be prepared to step into a role where they command a significant business operation and are rewarded for their leadership and commitment. The position offers a unique blend of leadership, customer service, and business management in one of the most trusted food brands globally. Additionally, this opportunity is with a restaurant independently owned and operated by a franchisee, which means candidates will work in a locally managed environment while benefiting from KFC's legendary brand support and training resources. This role is more than a job—it’s a career with growth potential in the vibrant foodservice industry.

Job Requirements

  • at least 18 years old
  • valid driver’s license
  • reliable transportation
  • desire to learn and grow
  • natural leadership skills
  • strong commitment to customer service
  • ability to work in a fast-paced environment

Job Qualifications

  • proven leadership experience
  • strong customer service focus
  • excellent communication and interpersonal skills
  • ability to motivate and develop a team
  • understanding of restaurant business operations
  • energetic and motivational personality
  • high standards for self and team

Job Duties

  • lead and manage daily restaurant operations
  • build and develop a motivated team
  • ensure delivery of exceptional customer service
  • maintain high-quality food standards
  • oversee financial performance and maximize profitability
  • implement company policies and safety regulations
  • handle staff recruitment and training

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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