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KFC General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee meal discounts
Retirement plan options
performance bonuses
flexible scheduling
Career development opportunities

Job Description

KFC is a globally recognized fast-food restaurant chain known for its iconic fried chicken and commitment to serving quality meals with southern hospitality. As a leading brand in the quick-service restaurant industry, KFC operates numerous independently owned and operated franchise locations around the world. Each restaurant is dedicated not only to feeding the world but also to fulfilling lives by creating memorable customer experiences through great food and exceptional service. At KFC, the work environment is dynamic and engaging, offering more than just a paycheck to employees. It is a place where individuals can enjoy independence, have fun, and build meaningful relationships with team members and customers alike.

KFC is currently seeking a Restaurant General Manager to lead and inspire their team in one of their franchise-operated restaurants. This role is integral to the success of a restaurant that handles over $1 million in annual business, making it a significant leadership position with ample opportunity for growth and reward. The Restaurant General Manager will have the responsibility of managing all aspects of the restaurant, from daily operations and team development to customer satisfaction and financial performance. This is a unique opportunity for a natural leader who thrives in a fast-paced, challenging environment and who is passionate about delivering great-tasting chicken with a smile.

In this role, the General Manager will drive business growth by fostering a positive workplace culture and ensuring that each guest's experience is exceptional. Leadership at KFC means being a co-captain of the team, working collaboratively to create an environment where employees feel valued and motivated. The ideal candidate will be proactive, energetic, and committed to maintaining high standards for themselves and their team. Success in this position comes from a combination of effective team management, operational excellence, and a deep desire to serve customers with enthusiasm and hospitality.

KFC offers comprehensive training that equips new managers with all the tools necessary to succeed on the job, even if they do not have previous restaurant management experience. However, certain attributes and skills will enhance the candidate's ability to excel. These include strong leadership qualities, a customer-focused mindset, and the ability to thrive in a culture that values honesty, energy, motivation, and fun. The position requires a commitment to daily challenges and an adaptable approach to the varied pace and demands of the restaurant business.

Because this position is with a franchise-owned restaurant, the hiring and employment decisions are made by the local franchisee. This means that the franchisee is responsible for managing employment-related matters and any advancement opportunities. Interested candidates must be at least 18 years old and possess a valid driver’s license with reliable transportation, as there may be occasions requiring off-site tasks such as making bank deposits. This leadership opportunity at KFC is perfect for someone looking to make a meaningful impact in a vibrant and growth-oriented environment while reaping substantial professional and financial rewards.

Job Requirements

  • At least 18 years old
  • Valid driver’s license
  • Reliable transportation
  • Willingness to work flexible hours including weekends and holidays
  • Ability to complete training successfully
  • Desire to learn and grow within the company

Job Qualifications

  • High school diploma or equivalent
  • Prior management experience preferred but not required
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal abilities
  • Customer service-oriented mindset
  • Ability to work in a fast-paced, dynamic environment
  • Valid driver’s license and reliable transportation

Job Duties

  • Manage daily restaurant operations to ensure efficiency and quality
  • Lead, motivate, and develop restaurant team members
  • Maintain high standards of customer service and hospitality
  • Oversee inventory management and control costs
  • Ensure compliance with health and safety regulations
  • Drive sales and achieve financial performance goals
  • Foster a positive and engaging work environment

Job Criteria

Experience

Mid Level (3-7 years)


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