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KFC General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $52,400.00 - $72,300.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
performance bonuses

Job Description

KFC is a globally recognized fast-food restaurant chain known for its delicious fried chicken and commitment to providing quality meals with exceptional southern hospitality. Established over eight decades ago, KFC has grown into one of the most beloved brands worldwide, serving millions of customers daily. The company prides itself on not only feeding the world but also fulfilling the lives of its patrons through memorable dining experiences and a welcoming environment. KFC's core mission centers around delivering great-tasting chicken while fostering a culture built on teamwork, respect, and customer satisfaction. As part of the broader Yum! Brands family, KFC benefits from extensive industry expertise and resources, making it a leading player in the quick-service restaurant market.

This particular opportunity is for the role of Restaurant General Manager at a KFC location that is independently owned and operated by a franchisee. This position offers a unique chance to lead and manage a business generating over $1 million annually. The Restaurant General Manager is entrusted with the overall operation, growth, and success of the restaurant. This includes overseeing staff development, ensuring adherence to quality and service standards, managing financial performance, and creating an engaging customer experience every day. Management at KFC is viewed as a dynamic and rewarding career path that not only offers competitive rewards but also emphasizes personal development, teamwork, and leadership excellence.

The ideal candidate for this role is a natural leader who thrives in a fast-paced environment, motivated by the challenge of running a successful and high-volume restaurant. They are passionate about fostering a positive work culture where team members feel valued and excited to contribute. Customer satisfaction is a priority, and this commitment is evident in their approach to delivering great service. The role benefits from comprehensive training programs designed to equip managers with the skills necessary to lead effectively and drive business performance. Candidates will appreciate that every day brings new opportunities and challenges in the restaurant industry, demanding flexibility, creativity, and strong problem-solving skills. Furthermore, this position requires a sincere desire to grow, learn, and succeed professionally within the KFC family.

As a Restaurant General Manager at KFC, you will have an impact beyond merely ensuring operational success. You will build relationships with your team and your customers, shaping a welcoming atmosphere that turns first-time visitors into loyal patrons. With the franchise model in place, you will work closely with your franchisee employer who will provide important support while allowing you autonomy to run the restaurant effectively. This balance between corporate standards and franchise independence creates a vibrant work setting filled with opportunities for innovation and achievement. For individuals eager to take on leadership responsibility and make a tangible difference in a fast-growing industry, KFC offers an unmatched platform for career advancement and personal fulfillment.

Job Requirements

  • At least 18 years old
  • valid driver's license and reliable transportation
  • willingness to work flexible hours including nights, weekends, and holidays
  • ability to operate a high-volume restaurant environment
  • strong leadership mindset and ability to motivate a team
  • honest, energetic, motivational, and fun personality
  • commitment to maintaining high standards of quality and customer service

Job Qualifications

  • Previous management experience in a fast-paced retail or restaurant environment preferred
  • strong leadership and communication skills
  • ability to work flexible hours including weekends and holidays
  • proficiency in handling financial reports and budgeting
  • customer service oriented with problem-solving capabilities
  • motivated to foster team development and create a positive workplace culture

Job Duties

  • Manage daily restaurant operations to ensure efficiency and quality service
  • lead, motivate, and develop team members to foster a positive work environment
  • monitor and maintain food safety and cleanliness standards
  • oversee financial management including budgeting, sales tracking, and cost control
  • handle customer relations to ensure satisfaction and address concerns promptly
  • implement marketing initiatives and local promotions to drive business growth
  • ensure compliance with franchise guidelines and corporate policies

Job Criteria

Experience

Mid Level (3-7 years)


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