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KFC Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $19.00
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Work Schedule

Standard Hours
Weekend Shifts
Fixed Shifts
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Benefits

Medical
Dental
Vision
Paid Time Off
education benefits
Free Shift Meals
employee discount
Paid training

Job Description

KBP Foods, a prominent part of KBP Brands, is one of the nation's leading quick-service restaurant organizations. Specializing in iconic brands such as KFC, KBP Foods prides itself on being a great place to work, eat, and own. With a robust portfolio of more than 1,000 restaurants spanning over 30 states and continuing to expand, KBP Foods has established itself as a driving force in the fast-food industry. The company is distinguished by its energetic and entrepreneurial spirit, fostering a culture that emphasizes personal and professional growth, inclusivity, and operational excellence. KBP Brands' vision embodies a commitment to creating a workplace where employees can thrive, customers can enjoy exceptional dining experiences, and franchisees are supported to succeed.

As an Assistant General Manager at KFC under KBP Foods, you’ll be immersed in a fast-paced environment where teamwork, exceptional customer service, and operational efficiency are paramount. This role is designed for individuals who are passionate about leadership and eager to contribute to the success of a top quick-service restaurant brand. The position offers more than just day-to-day management; it provides clear pathways for career advancement within a national leader in the food service industry. Through KBP’s internal leadership development programs, Assistant General Managers have the opportunity to grow their leadership skills and aim for General Manager roles and above-store management positions.

In this capacity, you will lead, train, schedule, and coach your team, fostering a positive and productive work environment that supports employee engagement and high performance. You will oversee daily restaurant operations, including inventory management, cash handling, compliance with company policies, and ensuring that safety, cleanliness, and food quality standards are met consistently. Managing labor and food costs to maximize restaurant profitability will also be key responsibilities.

The role emphasizes delivering excellent guest service by swiftly resolving customer concerns to ensure memorable dining experiences, thereby upholding KFC’s reputation for quality and hospitality. You will be trained and supported throughout your journey with paid training programs and have access to KBP Cares, the company’s nonprofit designed to assist employees facing unexpected hardships. Beyond operational responsibilities, the role offers tangible benefits such as medical, dental, and vision coverage, paid time off, education benefits including college scholarships and opportunities to earn your GED or pursue free online tuition, free shift meals, and employee discounts.

Importantly, the Assistant General Manager position provides eligibility for a quarterly bonus program based on the restaurant’s performance, rewarding your contributions directly. The position requires a proactive approach to overcoming challenges on shift and maintaining a safe and welcoming environment for both guests and team members. Physical requirements include the ability to lift heavy objects, stand and walk for the entire shift, and safely operate restaurant equipment.

Joining KBP Foods means becoming part of an expansive network committed to growth and success, both for the company and its employees. If you are ready to bring your management skills to a vibrant, fast-growing restaurant group with substantial opportunities for personal, professional, and financial development, the Assistant General Manager role at KFC is an excellent next step in your career.

Job Requirements

  • At least one year of experience as an assistant general manager in food service or retail with profit and loss responsibility
  • Must be at least 18 years old
  • Availability to close the restaurant at least two nights a week
  • Physical ability to lift and move heavy objects, stand and walk for entire shifts, safely maneuver through compact spaces, and operate restaurant equipment

Job Qualifications

  • At least one year of experience as an assistant general manager in food service or retail with profit and loss responsibility
  • Quick service experience preferred
  • Ability to lead and motivate a team effectively
  • Strong problem-solving and customer service skills
  • Good organizational and time management skills
  • Ability to work in a fast-paced environment

Job Duties

  • Lead, train, schedule, and coach your team to create a positive and productive work environment
  • Deliver excellent guest service and resolve issues quickly to ensure memorable dining experiences
  • Oversee daily operations, including inventory, cash handling, and compliance with company policies
  • Maintain KFC's standards for food quality, preparation, and presentation
  • Enforce safety and cleanliness standards to provide a safe environment for guests and employees
  • Manage labor and food costs to maximize profitability
  • Anticipate and resolve challenges that arise during your shift

Job Criteria

Experience

Mid Level (3-7 years)


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