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KFC A&W Team Member - 3144 SO BASCOM AVE., SAN JOSE

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $20.00 - $20.50
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Work Schedule

Flexible
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Benefits

Mission to provide a caring culture of service, success, and ownership
Promote-from-within culture
Potential for personal growth
Professional opportunity
Appreciation and reward for high performance

Job Description

The company hiring for this position is a well-established restaurant known for its commitment to exceptional customer service and quality food. This restaurant prides itself on being a community staple, where every team member plays a crucial role in delivering an outstanding dining experience. The culture of the restaurant is founded on values such as teamwork, respect, and a genuine passion for helping others. It supports a promote-from-within philosophy, encouraging personal and professional growth among staff, and values high performance and dedication at every level.

The role available is for a Team Member, a vital position that acts as the face of the restaurant. Whether welcoming customers as they enter the door or interact through the drive-thru window, the Team Member is the first point of contact and responsible for creating a positive and lasting impression. This position is ideal for individuals who enjoy helping others, thrive in a team environment, and take pride in maintaining high standards of service and food quality. The Team Member prepares the restaurant's signature dishes daily and ensures each customer receives hot, fresh food delivered with a smile and friendly service. This role requires a strong work ethic, attention to detail, and a commitment to upholding the restaurant’s health and safety guidelines.

Team Members are expected to be reliable, consistent, and proactive, embodying the restaurant’s core values of fairness, respect, and positive energy. The successful candidate will be a dependable and motivated individual who is competitive and eager to contribute to a productive and enjoyable workplace atmosphere. Responsibilities include solving problems independently with minimal supervision, continuous learning and training on restaurant operations, and cooperating with fellow team members to maintain a smooth and efficient workflow. This role is not only about serving food but also about creating memorable experiences for customers that encourage repeat visits.

The restaurant offers flexible scheduling to accommodate different lifestyles and requires team members to adhere to safety procedures, manage restaurant equipment responsibly, and meet physical demands such as lifting and standing for extended periods. In return, it provides a supportive environment where team members are recognized for their efforts and are given opportunities to advance their careers. The restaurant values diversity and is an equal opportunity employer committed to providing a caring culture of service, success, and ownership to all its employees.

Job Requirements

  • Arrive at work on time
  • flexible scheduling
  • follows procedures regarding operation of restaurant equipment including fryers, ovens, etc.
  • able to lift up to 25 lbs and carry up to 30 feet
  • able to push/pull up to 90 lbs up to 30 feet
  • able to stand and walk for a majority of work shift
  • follows restaurant cash handling safety and security procedures
  • adheres to restaurant and City/State/United States safety requirements
  • knowledge of and compliance with restaurant's Human Resources policies and processes

Job Qualifications

  • High school diploma or equivalent preferred
  • previous experience in customer service or restaurant environment is a plus
  • ability to work effectively in a team setting
  • strong communication and interpersonal skills
  • basic math and cash handling skills
  • willingness to learn and adapt to new procedures
  • positive attitude and customer-focused mindset

Job Duties

  • Needs little guidance in solving problems
  • trains on their core position and keeps up to date on their training
  • works hard to achieve goals
  • demonstrates positive energy at all times
  • works to create a great atmosphere within the restaurant
  • cooperates with fellow team members by helping others when they need it
  • believes in all people by treating others fairly and with respect
  • recognizes others for a job well done
  • organized, detailed and enjoys following standards and guidelines
  • greets each customer with a smile
  • creates a winning experience for every customer
  • knows the restaurant and shift goals, and works to achieve them every day
  • follows food and safety procedures, and reports any issues to the Manager on Duty and/or Restaurant General Manager

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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