Kentucky Kingdom Human Resources Host (16+)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.00
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
retirement savings plan
Team-oriented work environment
uniform provided
Job Description
The hiring establishment is a professional and guest-focused organization committed to delivering exceptional service and maintaining high operational standards. This company operates within the service industry, likely a hospitality or entertainment venue, where interaction with both guests and internal staff is crucial to the seamless execution of daily activities. The company prioritizes a positive work environment characterized by efficiency, confidentiality, and continuous support for its team members. It is dedicated to fostering an inclusive workplace and is an equal opportunity employer, ensuring compliance with federal employment laws and upholding the rights of all applicants. The company encourages candidates who value... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in human resources or office administration preferred
- strong communication skills
- ability to handle confidential information with discretion
- proficiency in using office equipment and basic computer software
- ability to manage multiple tasks and prioritize effectively
- reliable and punctual work ethic
Job Qualifications
- positive attitude with ability to communicate in a professional and courteous manner with both hosts and guests in person, via telephone, and via email
- ability to operate standard office equipment such as a computer, copy machine, and telephone
- strong understanding of and focus on safety and guest service
- ability to adapt and adjust to changes as needed
- ability to maintain a high standard of confidentiality, safety, guest service, efficiency, and cleanliness
- ability to consistently meet park and hfe standards
- ability to be a team player as well as complete tasks independently
- detail oriented and punctual
Job Duties
- greet and assist hosts and guests in a friendly, professional, and efficient manner
- perform job duties in the human resources office as assigned by management
- assist in the recruiting, interviewing, and hiring process for seasonal hosts as assigned by management
- file documents per department sop
- answer and direct incoming phone calls
- assist hosts with general policy questions, accessing the mobile hris, employment documentation, direct deposit set up, and other host-related matters
- check voicemail messages daily and forward unanswered inquiries to management
- issue uniforms, including ids, per sop
- complete pos transactions for the sale of employee-related purchases (e.g., uniforms, replacement ids)
- initiate and verify the completion of onboarding packets for seasonal staff
- maintain strict confidentiality of information, per department sop
- maintain cleanliness of the human resources office area, and uniform areas
- monitor and restock uniform inventory as needed
- record and pass along information to appropriate individuals per department sop
- any other responsibilities as assigned by management
Job Location
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