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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
performance bonuses
Job Description
Highgate is a premier real estate investment and hospitality management company that has established a remarkable reputation as an innovator in the hospitality and real estate sectors. With a significant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, Highgate is a dominant force in the industry. The company is also rapidly expanding its footprint in global regions including Europe, Latin America, and the Caribbean. Highgate's impressive portfolio encompasses properties with an aggregate asset value exceeding $20 billion while generating over $5 billion in cumulative revenues annually. The company provides expert guidance throughout... Show More
Job Requirements
- High school diploma or equivalent
- experience in hotel industry or related field preferred
- proficiency in Windows and office productivity software
- strong communication skills, both verbal and written
- ability to multitask and prioritize responsibilities effectively
- willingness to work long hours
- physically able to perform light work
- maintain professional appearance and grooming
- comply with company policies and safety standards
- participate in manager-on-duty and weekend schedules
- maintain regular attendance as required
- approach interactions with service-oriented attitude
- problem-solving and critical thinking skills
- ability to maintain confidentiality
Job Qualifications
- High school diploma or equivalent required
- college coursework in related field helpful
- experience in hotel or related field preferred
- skilled in Windows, spreadsheets, and word processing
- effective verbal and written communication skills
- ability to multitask and prioritize
- attentive, friendly, courteous, and service-oriented manner
- able to handle problems proactively
- maintain confidentiality
- participate in required meetings and trainings
Job Duties
- Attend daily Highgate Hotel Business Review meeting
- develop full working knowledge of hotel operations including Food and Beverage, Guest Services, and Reservations
- ensure adherence to company sales policies and SOPs by sales team
- meet or exceed set sales goals
- operate within sales expense budget
- participate in manager-on-duty and weekend office coverage as scheduled
- initiate and follow up on leads
- maintain active sales solicitation program
- monitor production and trends of top accounts
- regularly contact existing accounts per Account Coverage Program
- meet or exceed sales solicitation call goals
- invite clients for entertainment, lunches, tours, and site inspections
- assist in special promotions related to direct sales segments
- prepare required reports timely
- conduct professional site inspections
- use computerized sales management system for business management
- meet and greet onsite contacts
- abide by Prime Selling Time
- develop networking through community and professional association participation
- review meeting planner evaluations for follow-up
- entertain clients
- handle inquiries as part of Inquiry Day Program
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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