
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $16.90
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career development opportunities
Job Description
Ojai Valley Inn is a prestigious resort located in the scenic Ojai Valley, California, renowned for its luxurious accommodations, exceptional amenities, and exemplary hospitality services. As a leading destination, the resort offers guests a blend of relaxation, fine dining, and outstanding customer experiences in a breathtaking natural setting. The resort is committed to maintaining the highest standards of service across all its operations, including its restaurants where guests can enjoy exquisite meals and beverages in elegant and comfortable environments. The Ojai Valley Inn prides itself on fostering a culture of excellence, teamwork, and continuous improvement, ensuring that every guest's visit is memorable and enjoyable.
The Busser position at Ojai Valley Inn Restaurants plays a vital role in delivering exceptional guest service and maintaining the smooth operation of dining areas. This role involves responsibilities such as clearing and resetting tables swiftly and efficiently, refreshing guests' drinks, and assisting in the setup and breakdown of the restaurant spaces. The Busser is a key member of the restaurant team, strategically positioned to enhance the overall guest dining experience by staying attentive to guests’ needs and engaging with them courteously and professionally. The position requires constant vigilance to the dining room’s dynamics, anticipating guest requirements, and proactively addressing any issues to exceed guest expectations.
A successful Busser at Ojai Valley Inn embodies the resort’s standards of presentation, body language, and communication, contributing positively to the team environment. This role demands a high level of interpersonal skills, the ability to work efficiently within a team, and a commitment to maintaining the resort’s quality and safety standards. Employees in this position must be flexible, able to work varied shifts including nights, weekends, and holidays, and consistently demonstrate professionalism in appearance and behavior. The role also involves promoting a harmonious workplace, handling guest concerns with discretion and professionalism, and supporting other staff and management as needed. Overall, this position is essential to ensuring that the dining experience at Ojai Valley Inn is seamless, welcoming, and reflective of the resort's esteemed reputation.
The Busser position at Ojai Valley Inn Restaurants plays a vital role in delivering exceptional guest service and maintaining the smooth operation of dining areas. This role involves responsibilities such as clearing and resetting tables swiftly and efficiently, refreshing guests' drinks, and assisting in the setup and breakdown of the restaurant spaces. The Busser is a key member of the restaurant team, strategically positioned to enhance the overall guest dining experience by staying attentive to guests’ needs and engaging with them courteously and professionally. The position requires constant vigilance to the dining room’s dynamics, anticipating guest requirements, and proactively addressing any issues to exceed guest expectations.
A successful Busser at Ojai Valley Inn embodies the resort’s standards of presentation, body language, and communication, contributing positively to the team environment. This role demands a high level of interpersonal skills, the ability to work efficiently within a team, and a commitment to maintaining the resort’s quality and safety standards. Employees in this position must be flexible, able to work varied shifts including nights, weekends, and holidays, and consistently demonstrate professionalism in appearance and behavior. The role also involves promoting a harmonious workplace, handling guest concerns with discretion and professionalism, and supporting other staff and management as needed. Overall, this position is essential to ensuring that the dining experience at Ojai Valley Inn is seamless, welcoming, and reflective of the resort's esteemed reputation.
Job Requirements
- Ability to continuously stand and walk
- ability to lift or move objects up to 50 lbs
- ability to negotiate various floor surfaces and stairs
- ability to bend, kneel, and perform repetitive movements
- ability to remain calm and courteous in demanding situations
- positive, outgoing, and friendly personality
- ability to follow OVI standards of presentation, body language, and verbiage
- ability to work cooperatively with other employees
- maintain professional appearance and behavior
- ability to prioritize and organize work assignments
- ability to follow directions
- active role in safety and security
- knowledge of emergency-reporting procedures
- ability to work evenings and weekends
- ability to provide clear telephone communication
- respect guest confidentiality
Job Qualifications
- High school graduate
- excellent people skills
- reading, writing, and oral proficiency in English
- ability to work flexible schedules including nights, weekends, and holidays
- ability to communicate effectively with guests and coworkers
- knowledge of hotel standards, policies, and procedures
- ability to maintain discretion and confidentiality
- ability to handle obstacles positively and professionally
Job Duties
- Clearing and resetting dining tables
- refreshing drinks for guests
- setting up and breaking down restaurant areas
- engaging with guests and anticipating their needs
- maintaining cleanliness and orderliness of all storage and dining areas
- assisting servers and other staff as needed
- promoting teamwork and handling guest complaints professionally
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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