Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $70,000.00 - $80,000.00
Benefits
Health Insurance
Dental/Vision Insurance
Paid PTO
401(k) matching
Employee assistance program (EAP)
Job Description
The Facilities Group of companies is a reputable provider of janitorial and maintenance services spanning various sectors including healthcare, education, logistics, finance, commercial, and industrial facilities. With a steadfast commitment to delivering best-in-class service, The Facilities Group not only prioritizes the satisfaction of its clients but fosters a company culture that emphasizes empowerment, professional growth, community, and opportunity for its employees. This culture of excellence and accountability is a cornerstone of their operational approach, ensuring that every project executed meets the highest standards of quality and reliability. Their diverse clientele across multiple industries highlights their versatility and ability to tailor... Show More
Job Requirements
- 3+ years of experience in the facilities services industry
- 3+ years of management and operations experience
- high school diploma or equivalent
- English/Spanish bilingual
- must possess a valid U.S. driver’s license and have an acceptable driving record
- must have reliable transportation for business travel purposes
- 50% travel required with potential for airplane travel
- general ability with Microsoft Office Suite (Word, Excel, Outlook, etc.)
- must be self-motivated with a strong ability to prioritize and accomplish multiple tasks/projects
- excellent time management skills with a proven ability to meet deadlines
- ability to maintain high-quality interpersonal relationships
- experience with and knowledge of cleaning processes and equipment
- excellent interpersonal skills and strong verbal and written communication skills
- must be professional, detail oriented, organized, dependable, trustworthy, and ethical
- must be willing to work weekends and be flexible with their schedule
- must be accessible to our customers, after hours, weekends, holidays and in emergency situations
- ability to work independently, with minimal supervision
- authorized to work in the US – We Use EVerify
Job Qualifications
- 3+ years of experience in the facilities services industry
- 3+ years of management and operations experience
- high school diploma or equivalent
- English/Spanish bilingual
- must possess a valid U.S. driver’s license and have an acceptable driving record
- must have reliable transportation for business travel purposes
- general ability with Microsoft Office Suite (Word, Excel, Outlook, etc.)
- must be self-motivated with a strong ability to prioritize and accomplish multiple tasks/projects
- excellent time management skills with a proven ability to meet deadlines
- ability to maintain high-quality interpersonal relationships
- experience with and knowledge of cleaning processes and equipment
- excellent interpersonal skills and strong verbal and written communication skills
- must be professional, detail oriented, organized, dependable, trustworthy, and ethical
- must be willing to work weekends and be flexible with their schedule
- must be accessible to our customers, after hours, weekends, holidays and in emergency situations
- ability to work independently, with minimal supervision
- authorized to work in the US – We Use EVerify
Job Duties
- Oversees multiple sites and accounts within a geographic region
- Plans, participates in, and oversees the janitorial work completed at all locations ensuring efficient and effective service delivery
- Implements and monitors quality standards to ensure cleaning services meet client expectations and industry regulations
- Develops and manages budgets for operations, including labor, supplies, and equipment costs
- Builds and maintains strong relationships with clients, addressing their concerns, and ensuring their satisfaction with the services provided
- Finds opportunities to increase business with existing customers through additional services and tag work
- Streamlines processes and procedures to improve productivity and reduce costs, while maintaining high service standards
- Leads, motivates, and develops employees within assigned duties to include evaluating the performance of assigned staff
- Ensures employees have necessary equipment and supplies to carry out their tasks by maintaining an appropriate inventory, reviewing equipment reports to ensure proper operation and reporting the need for repairs, and transporting/delivering supplies as needed
- Conducts routine inspections of client facilities by physically walking entire building externally and internally for quality control checks to ensure all standard requirements for cleanliness are met
- Consults with direct supervisors to develop an improvement plan as needed and implement corrective action when necessary
- Responds promptly to customer complaints, requests, and issues, documenting the issue and following up with resolution
- Meets with facility managers on regular basis to discuss any building issues or concerns
- Ensures team members have a clear understanding of the customer requirements and expectations
- Communicates company initiatives, procedures, and directions to team members in a timely manner
- Ensures Health and Safety requirements are followed and maintained
- Assists with account start-ups under the guidance of Director of Operations
- Contributes to the cleaning teams efforts and the clients goals and objectives
Job Location
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