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J1 Server Assistant

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $11.00 - $17.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Multiple Tiers of Medical Coverage
Dental Insurance
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Hyatt Regency Boston Cambridge is a prestigious hotel located in the vibrant and innovative city of Cambridge, Massachusetts, right in the heart of Kendall Square. Known for its modern design and state-of-the-art facilities, this hotel stands as a beacon of exceptional service in the hospitality industry. Hyatt Regency Boston Cambridge offers a stimulating and dynamic work environment that encourages personal growth, creativity, and teamwork. As part of a global Hyatt brand, it prides itself on delivering outstanding service and memorable experiences to a diverse range of guests from around the world. Employees are valued not only for their skills but also for their ability to contribute positively to a culture that fosters inclusion and career advancement. Joining Hyatt Regency Boston Cambridge means becoming part of a dedicated team where opportunity and development are prioritized. Whether you are just starting your career or looking to expand your expertise within the hospitality field, this hotel offers a platform for professional growth and personal achievement. The team environment is collaborative, aiming to ensure every guest’s experience is seamless and enjoyable, reflecting the high standards of the Hyatt brand. Working at this location provides exposure to a fast-paced yet rewarding industry, emphasizing customer satisfaction and service excellence.

This role is for a Busser at Hyatt Regency Boston Cambridge. As a Busser, you will play an integral role within the service team by assisting servers and helping maintain a clean and organized dining area. The position involves ensuring that guests have a comfortable and tidy environment throughout their dining experience. Your responsibilities will include setting up tables, clearing them efficiently, refilling dining essentials like water glasses and bread baskets, and supporting food service by delivering dishes as needed. Communication with the service team is essential to maintain smooth operations and guest satisfaction. This is a full-time position offering an hourly wage of USD 18.50. The role is ideal for someone who enjoys working in a fast-paced environment and has a passion for hospitality. By joining this team, you will have the chance to develop your skills in customer service, thrive in hospitality, and contribute meaningfully to the overall success of the hotel. This position also allows for career advancement within a renowned and respected organization in the hospitality sector. If you are energetic, detail-oriented, and eager to provide exceptional service, this Busser role at Hyatt Regency Boston Cambridge is an excellent opportunity to kick-start or grow your hospitality career.

Job Requirements

  • high school diploma or equivalent
  • excellent customer service skills
  • ability to stand for extended periods of time
  • flexibility to work varying shifts, including weekends and holidays
  • strong communication and interpersonal skills
  • attention to detail and high standards of cleanliness
  • ability to work in a fast-paced environment

Job Qualifications

  • excellent customer service skills
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • attention to detail and high standards of cleanliness
  • ability to stand for extended periods of time
  • flexibility to work varying shifts, including weekends and holidays
  • high school diploma or equivalent

Job Duties

  • assist servers in setting up tables and maintaining a clean dining area
  • clear tables promptly and efficiently, ensuring guests have a comfortable and tidy environment
  • refill water glasses, bread baskets, and other dining essentials as needed
  • communicate effectively with the service team to ensure smooth flow of operations
  • assist in carrying food trays and delivering dishes to appropriate tables
  • respond promptly to guest requests and provide exceptional customer service
  • maintain cleanliness and organization of dining areas, including sweeping and mopping floors
  • collaborate with colleagues to ensure a positive and memorable dining experience for guests

Job Criteria

Experience

Entry Level (1-2 years)


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