IT LEAD-APPLICATIONS (Computer Aided Dispatch Application Support)
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $101,298.24 - $110,769.12
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Wellness
Supplemental Insurance
Life insurance
long-term disability
retirement pension
457 deferred compensation plan
Employee assistance program
Paid vacation
Paid holidays
Compensable Sick Leave
Personal Leave
flexible schedules
Hybrid-telework
Professional Development
Transportation/parking plan
Section 125 pretax deductions
Dependent Care Reimbursement Plan
Paid prenatal leave
Paid parental leave
Paid infant wellness leave
Healthcare Flexible Spending Account
Job Description
Houston Airport System is a vital component of the City of Houston's infrastructure, providing a safe, efficient, and dynamic air services network. This system supports economic vitality for the transportation sector and enhances global connectivity for the diverse population throughout the Greater Houston region. It manages three key airports: William P. Hobby Airport, George Bush Intercontinental Airport, and Ellington Airport, each serving specific functions ranging from commercial flights and long-haul international travel to general aviation and government/military operations. Established in 1937, the Houston Airport System has grown in parallel with Houston, now recognized as a major global air service gateway,... Show More
Job Requirements
- Bachelor's degree in Computer Science, Management and Information Systems or closely related field
- At least six years of technology experience supporting applications
- Ability to obtain CJIS certification
- Experience working in public safety environment or large call center preferred
- Availability for extended work hours during emergencies
- Ability to lead a technical support team
- Strong communication and problem-solving skills
Job Qualifications
- Bachelor's degree in Computer Science, Management Information Systems or related field
- At least six years of technology experience supporting applications
- Ability to manage large-scale, high availability systems
- Experience leading technical support teams
- Knowledge of emergency dispatch and public safety IT systems
- CJIS certification or ability to obtain certification
- Experience in public safety environments or large call centers preferred
Job Duties
- Support critical emergency applications including Computer-Aided Dispatch system
- Manage integration with Houston Police and Fire Departments Record Management Systems
- Oversee connections to mobile data computers and other public safety systems
- Lead a team developing reports, custom applications, and deploying public safety technology
- Review and integrate Next Generation 911 applications
- Ensure high availability and redundancy of large-scale systems
- Maintain compliance with CJIS certification and security standards
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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