Irving - Bakery - Food Service Rep - Part time

H-E-B is a well-established grocery retail company renowned for its commitment to quality products and exceptional customer service. As a leading supermarket chain primarily operating in Texas and Mexico, H-E-B has a rich history of serving communities by offering a wide range of fresh food products, bakery items, deli selections, and prepared foods. The company emphasizes a customer-first approach and a collaborative work environment that fosters growth, learning, and respect among its partners (employees). With a strong focus on food safety, sanitation, and operational excellence, H-E-B ensures that all departments meet high standards to deliver fresh, safe, and appealing products to customers each day.

The role of Food Service Representative at H-E-B is integral to maintaining the quality and presentation of fresh food departments, including bakery, deli, and prepared foods. This position is designed for individuals who are passionate about food service and customer interaction. Food Service Representatives are responsible for preparing, packaging, merchandising, and maintaining fresh products to ensure that customers receive the best quality offerings. The role requires hands-on involvement with food production techniques such as slicing, packaging, labeling, and rotating stock to manage freshness and minimize waste. In addition to food preparation, the Food Service Representative delivers superior customer service by assisting customers with product inquiries, taking orders, and guiding them on product selections and preparation instructions.

Safety and sanitation are paramount in this role, with strict adherence to H-E-B food safety and sanitation standards necessary to maintain department cleanliness and food quality. The Food Service Representative is also expected to operate and maintain equipment properly and ensure compliance with store operating procedures. This role often requires multitasking in a fast-paced retail environment, demanding strong organizational skills and attention to detail. Department-specific responsibilities may include baking, frying, and decorating in the bakery; handling service counter customers and using special ordering systems in the deli; and serving, packaging, and educating customers about prepared foods.

This position provides an excellent opportunity for individuals seeking employment in a retail food environment that values teamwork, learning, and growth. Employees working as Food Service Representatives contribute directly to customer satisfaction and the overall success of H-E-B's fresh food departments. Through this role, employees gain valuable skills in food handling, customer service, inventory management, and sanitation procedures, all within a dynamic and supportive workplace.