Irvine Store Cashier Associate - Parttime-later shift

Marukai Corporation, operating under the brand name Tokyo Central, is a distinguished Japan-based international retailer with a rich history dating back to its establishment in 1965. As one of the first retailers from Japan to enter the US market, Marukai has built a strong presence by serving local communities with a diverse array of imported Japanese products spanning food, health products, cosmetics, home furnishings, electric appliances, stationery, clothing, pottery, and specialty goods. This expansive product offering is designed to bring authentic Japanese quality and culture to customers, fostering a unique shopping experience that blends tradition with modernity. The company recently enhanced its portfolio by joining Pan Pacific International Holdings Corporation, a leading retail group based in Japan, which has enabled the launch of Tokyo Central and Tokyo Central & Main stores. These newer outlets provide an even broader selection of high-quality products, supporting Marukai’s philosophy that "The Customer Matters Most." This guiding principle underscores the company’s ongoing commitment to delivering healthier and happier lifestyles through premium products and outstanding customer service.

The Later Shift Associate position at Marukai Corporation is integral to maintaining this high standard of customer service, particularly during busy evening hours on Monday, Thursday, Saturday, and Sunday. This role focuses on ensuring that every customer interaction is positive, efficient, and meets the company’s service excellence criteria. As a Later Shift Associate in the Customer Service Department, you will be responsible for delivering premier service — greeting customers warmly, addressing inquiries, handling transactions with speed and accuracy, and assisting with suggestive selling to meet or exceed sales goals. The role also involves operational duties such as opening and closing cash registers, managing cash counts, processing returns according to company policies, and organizing the Customer Service section to maintain a clean, safe, and inviting environment.

In addition to direct customer engagement, this role demands flexibility and teamwork. Associates are expected to support various departments through cross-training initiatives, stepping in when needed to assist in related areas, thereby promoting a collaborative workplace culture. The Later Shift Associate must also adhere strictly to company policies and safety regulations, including possessing or obtaining necessary licenses such as a food handling license. Marukai places significant emphasis on safety, especially during the ongoing COVID-19 pandemic, by enforcing stringent sanitizing, social distancing, and protective equipment protocols to protect both employees and customers.

This position requires individuals who are at least 18 years old, can comfortably lift up to 20 pounds, and have prior experience or willingness to learn in retail or customer service-oriented environments. While no formal experience is mandatory, preference is given to candidates with 1-2 years of related practice, particularly those who have worked as a Retail Associate, Cashier, or Grocery Clerk. Strong communication skills, the ability to follow instructions, and a commitment to meeting the company’s operative standards are essential qualities for success in this role. Working nights, weekends, and holidays is a required commitment, reflecting Marukai’s dedication to serving customers whenever they shop.

Joining Marukai as a Later Shift Associate means becoming part of a respected heritage retailer that honors its customers by providing exceptional products and service. It is an opportunity to engage meaningfully in a dynamic retail environment that values teamwork, quality, and cultural authenticity. The role not only offers a chance to develop professionally across various departments but also enables employees to contribute to a store that prioritizes customer satisfaction. Marukai encourages applications from individuals who share its values and are prepared to deliver outstanding service while maintaining a safe, clean, and efficient workplace environment.