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International Operations Specialist - Export

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $44,600.00 - $75,700.00
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
potential for career advancement

Job Description

PGL is a well-established supply chain and logistics company, recognized for providing comprehensive transportation and freight forwarding services across various industries. With a focus on efficiency, reliability, and client satisfaction, PGL specializes in managing the movement of goods by land, sea, and air, ensuring streamlined operations to meet the ever-evolving demands of global trade. Operating out of its DFW Station located in Irving, TX, PGL leverages advanced technology and a skilled workforce to deliver superior supply chain solutions to a diverse client base. As a full-time employer, PGL fosters a collaborative and dynamic work environment where employees are encouraged to... Show More

Job Requirements

  • 4 year degree
  • 3 to 5 years of international freight forwarding experience
  • strong knowledge of transportation logistics
  • excellent communication and customer service skills
  • ability to manage multiple priorities
  • proficiency with logistics software and Microsoft Office
  • attention to detail
  • ability to work under pressure
  • willingness to collaborate with cross-functional teams

Job Qualifications

  • 3 to 5 years of international freight forwarding experience
  • industry related degree and/or certification
  • knowledge of transportation principles and methods
  • knowledge of customer and personal service principles
  • knowledge of business and management principles
  • knowledge of production and processing techniques
  • knowledge of public safety and security policies
  • knowledge of personnel and human resources procedures
  • knowledge of computers and electronics including software applications
  • knowledge of education and training methods
  • knowledge of mathematics including statistics
  • knowledge of economics and accounting principles
  • skills in active listening
  • skills in speaking
  • critical thinking skills
  • time management skills
  • complex problem solving skills
  • coordination abilities
  • judgment and decision making skills
  • reading comprehension abilities

Job Duties

  • Seek opportunities and challenges to maximize profit and reduce customer supply chain cost
  • cooperate with cross-functional teams to accomplish organizational objectives
  • facilitate day to day shipment activity
  • provide status updates to customers
  • process all shipment and transportation activities for key customer accounts
  • provide instructions to external agents per SOP
  • process quoted shipments with operations specialists and agents
  • handle import shipments from origin pickup to delivery
  • follow up with agents on status of shipments
  • update information and accrue all costs in the operating system
  • adhere to established customer SOP
  • select shipment routes based on nature of goods, transit times, or security needs
  • determine efficient and cost-effective methods of moving goods
  • reserve necessary space on ships, aircraft, trains, or trucks
  • arrange delivery or storage of goods at destinations
  • arrange for special transport of sensitive cargoes
  • assist clients in obtaining insurance reimbursements
  • calculate weight, volume, or cost of goods
  • complete shipping documentation
  • consolidate loads to reduce costs
  • inform clients of factors affecting shipments
  • establish and maintain interpersonal relationships
  • document and record information
  • communicate with supervisors, peers, and customers
  • perform administrative activities
  • process information
  • use computers to enter, access or retrieve data
  • observe loading of freight
  • obtain flight information from dispatcher
  • maintain records, reports, or files

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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