Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Team-based work environment
Job Description
Murfreesboro Medical Clinic (MMC) is a progressive healthcare facility dedicated to delivering quality medical services to the community of Middle Tennessee. Known for its commitment to fostering wellness, facilitating accurate diagnosis, and enhancing treatment, MMC specializes in providing accessible medical and surgical care. The clinic operates under a mission to continuously improve community health by offering cost-effective healthcare solutions, all while maintaining a strong focus on patient-centered and team-based care. MMC values collaboration, professionalism, and responsiveness, ensuring that both patients and staff experience a positive and ethical environment. It is recognized for its leadership in adapting to advances in medicine... Show More
Job Requirements
- High school diploma or GED
- Experience preferred but not required
- Ability to communicate effectively with diverse populations
- Proficiency with computer systems essential for daily tasks
- Physical ability to perform varied activities including lifting up to 30 pounds
- Knowledge of HIPAA and OSHA guidelines beneficial
- Ability to work in a multitasking, fast-paced environment
- Willingness to work flexible hours including staying past scheduled time as needed
Job Qualifications
- High school diploma or GED
- Excellent customer service skills
- Strong communication skills with co-workers, providers, and patients
- Ability to perform job duties in a professional and compassionate manner
- Ability to manage and prioritize multiple tasks efficiently
- Team-oriented attitude
- Flexibility to adapt to changing demands
- Ability to remain calm and competent under stressful situations
- Proficiency in computer systems and relevant programs
Job Duties
- Represent MMC in a courteous and professional manner
- Greet guests and incoming calls politely and promptly
- Take accurate messages including all required information
- Process voicemails
- Be punctual and prepared to start the workday
- Stay flexible with work hours as needed to accommodate patients
- Collect co-payments, deductibles, coinsurance, or other patient balances
- Read and respond to email communications regularly
- Correctly process payments and receipts
- Prepare daily deposits and maintain cash bag
- Schedule, coordinate, and reschedule patient appointments
- Screen calls and direct them to appropriate staff members
- Utilize Phreesia pad with every patient unless checked in online
- Obtain accurate demographic and insurance information for billing
- Obtain and process insurance referrals timely
- Provide prompt, efficient, and accurate patient service
- Meet or exceed patient, doctor, and staff expectations with teamwork
- Keep work area and clinic clean
- Adhere to HIPAA and OSHA guidelines
- Follow all MMC policies and procedures
- Perform other duties as assigned with instruction
Job Location
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