Interim Concierge-Hampton Village

American House Senior Living Communities, established in 1979, is a reputable senior housing provider with nearly four decades of experience dedicated to delivering high-quality living environments for seniors. Their mission centers on enriching the lives of residents by fostering meaningful relationships and providing compassionate care in communities that feel like home. The company’s vision is to be an innovative leader in senior housing, known for sustainable excellence and stakeholder value, supported by a team passionate about delivering exceptional service. Serving retirees and their families at an affordable price point, American House has grown to operate multiple senior housing communities that uphold this tradition of excellence and compassion.

This part-time Concierge position offers an hourly wage of $19 to $20, requiring availability for 24 to 32 hours per week, primarily covering weekend shifts and other schedules as assigned. Reporting to the Executive Director, the Concierge holds a critical role in ensuring the integrity and smooth operation of the building during their shift. The position requires strong customer service skills to address resident needs promptly and effectively. Additionally, the Concierge is responsible for implementing emergency procedures when necessary, handling concerns raised by residents, and providing oversight or running activities on weekends. Expertise in operating the BILD sales system is expected to support administrative duties effectively. The Concierge also serves as a vital communication link by notifying the Executive Director of emergencies and reporting maintenance issues to the Assistant Director. The role is dynamic, requiring a proactive approach to upholding the community standards, contributing to a safe, welcoming, and well-maintained environment where seniors can thrive. This role is essential in supporting the company’s mission to provide compassionate, high-quality care and services for seniors in a home-like setting.