Intake Specialist & Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $41,000.00 - $45,000.00
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Work Schedule

Standard Hours
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Benefits

PTO
401k
Health Insurance

Job Description

Southeast Psych Nashville is a well-established psychology practice located in Brentwood, TN, known for delivering exceptional therapeutic and assessment services to a diverse range of clients from children to adults. With a team of over 15 highly qualified clinicians, Southeast Psych focuses on creating a welcoming and positive environment that values fun, innovation, strong relationships, and excellence. This inclusive atmosphere is designed not only for clients but also for staff, fostering a culture where growth and collaboration are encouraged. The practice uses evidence-based approaches to ensure high-quality mental health services that meet the specific needs of each individual. Southeast Psych... Show More

Job Requirements

  • Associate's degree
  • minimum of 2 years relevant experience in behavioral health or healthcare
  • experience in group practice environment

Job Qualifications

  • Associate's degree
  • minimum of 2 years relevant experience in behavioral health or healthcare
  • experience in group practice environment
  • excellent verbal and written communication skills
  • strong organizational skills
  • proficiency with CPT codes and EHR systems
  • experience with accounts receivable
  • minimum 60 wpm typing speed
  • ability to abide by confidentiality and HIPAA policies
  • positive attitude and sense of humor
  • emotional maturity
  • problem-solving skills
  • outstanding customer service skills

Job Duties

  • Fielding inquiries from potential clients
  • answering questions about our services
  • determining the appropriate client-clinician match
  • scheduling appointments
  • handling registrations, communications, and materials preparation for treatment groups and special events
  • providing backup for general office duties including answering phones and front desk staffing
  • managing payments, scheduling, uploading paperwork, and miscellaneous tasks
  • adhering to ethical guidelines and HIPAA confidentiality
  • maintaining proficiency with Microsoft Office Suite and Google Suite

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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