
Installation Technician - Riverside, Corona, San Bernardino Areas
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.25 - $28.25
Work Schedule
Flexible
Benefits
competitive salary
Health Insurance
401(k) retirement match
Paid Time Off
Paid holidays
Tuition Reimbursement
Company vehicle and gas card
Quarterly bonus program
Job Description
Cook Solutions Group (CSG) is a nationally recognized leader in the electronic and physical security industry, proudly listed among the 100 Best Companies to Work For. Established with a deep commitment to safety, innovation, and customer satisfaction, Cook Solutions Group provides integrated security systems and services tailored to the unique needs of a diverse range of clients. With a presence primarily servicing Riverside, Corona, San Bernardino, and the Inland Empire areas of California, CSG has cultivated a reputation for reliability, technical expertise, and an unwavering dedication to quality service.
Operating as a full-service security solutions provider, Cook Solutions Group specializes in the installation, maintenance, and servicing of advanced electronic security products such as alarm systems, access control, video surveillance, CCTV, drive-up systems, and under-counter teller equipment. The company’s success is driven by its culture of excellence, branded as the "We Make It Happen!" attitude, emphasizing teamwork, professionalism, and proactive problem-solving. Employees at CSG enjoy a supportive and upbeat work environment that fosters career growth, learning, and flexibility, while promoting work-life balance and community involvement.
The role of Installation Technician at Cook Solutions Group is a full-time position ideally suited to professionals who excel in technical installation work combined with excellent customer service and communication skills. Technicians play a crucial role in the deployment of electronic and physical security systems, ensuring that all equipment is installed correctly, tested thoroughly, and functioning optimally to meet customer specifications and safety standards. This position involves a variety of responsibilities including installation of wiring and equipment, responding promptly to service calls, conducting detailed site surveys, performing startups and system commissioning, and delivering customer training.
Installation Technicians at CSG must maintain a high level of professionalism both in appearance and attitude, and must seamlessly integrate into the company’s immersive culture. The role requires strong time management skills to complete multiple projects efficiently while maintaining the highest standards of quality and accuracy. Technicians are also responsible for the stewardship of their tools, equipment, and vehicle inventory to uphold operational safety and efficiency. Additionally, the position offers opportunities for mentoring less experienced employees and participating in continual improvement initiatives.
CSG offers a competitive salary reflective of experience and skills, along with an extensive benefits package that supports employees’ health, financial security, and personal development. The company’s commitment to equal employment opportunity is unwavering, ensuring a workplace free from discrimination and inclusive of all individuals regardless of race, gender, age, disability, or other protected status. For those passionate about security technology and delivering excellence in customer service, Cook Solutions Group represents a premier employer offering a rewarding career path.
Operating as a full-service security solutions provider, Cook Solutions Group specializes in the installation, maintenance, and servicing of advanced electronic security products such as alarm systems, access control, video surveillance, CCTV, drive-up systems, and under-counter teller equipment. The company’s success is driven by its culture of excellence, branded as the "We Make It Happen!" attitude, emphasizing teamwork, professionalism, and proactive problem-solving. Employees at CSG enjoy a supportive and upbeat work environment that fosters career growth, learning, and flexibility, while promoting work-life balance and community involvement.
The role of Installation Technician at Cook Solutions Group is a full-time position ideally suited to professionals who excel in technical installation work combined with excellent customer service and communication skills. Technicians play a crucial role in the deployment of electronic and physical security systems, ensuring that all equipment is installed correctly, tested thoroughly, and functioning optimally to meet customer specifications and safety standards. This position involves a variety of responsibilities including installation of wiring and equipment, responding promptly to service calls, conducting detailed site surveys, performing startups and system commissioning, and delivering customer training.
Installation Technicians at CSG must maintain a high level of professionalism both in appearance and attitude, and must seamlessly integrate into the company’s immersive culture. The role requires strong time management skills to complete multiple projects efficiently while maintaining the highest standards of quality and accuracy. Technicians are also responsible for the stewardship of their tools, equipment, and vehicle inventory to uphold operational safety and efficiency. Additionally, the position offers opportunities for mentoring less experienced employees and participating in continual improvement initiatives.
CSG offers a competitive salary reflective of experience and skills, along with an extensive benefits package that supports employees’ health, financial security, and personal development. The company’s commitment to equal employment opportunity is unwavering, ensuring a workplace free from discrimination and inclusive of all individuals regardless of race, gender, age, disability, or other protected status. For those passionate about security technology and delivering excellence in customer service, Cook Solutions Group represents a premier employer offering a rewarding career path.
Job Requirements
- High school diploma or GED equivalent
- 3 - 5 years of electronic and physical security service and installation experience and or training
- valid driver's license and clean driving record
- knowledge of security equipment such as alarm systems, access control, video, CCTV systems, drive up systems, and under-counter teller equipment is preferred
- knowledge of Bosch, DMP, March DVR, 3VR, and or Lenel Access control product lines preferred
- customer service experience is a plus
- ability to travel up to a week if necessary
- ability to sit, climb or balance, stoop, kneel, crouch or crawl occasionally
- ability to occasionally lift and or move up to 100 pounds and regularly lift and or move up to 50 pounds
- reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Job Qualifications
- High school diploma or GED equivalent
- 3 - 5 years of electronic and physical security service and installation experience and or training
- valid driver's license and clean driving record
- knowledge of security equipment such as alarm systems, access control, video, CCTV systems, drive up systems, and under-counter teller equipment is preferred
- knowledge of Bosch, DMP, March DVR, 3VR, and or Lenel Access control product lines preferred
- customer service experience is a plus
- ability to travel up to a week if necessary
Job Duties
- Installs electronic and physical security products
- installs and pulls wire as per specifications
- accounts for all installation tools and equipment and all job parts and inventory
- tests all installed and serviced equipment to ensure proper performance and compliance with customers requirements
- communicates important project status information to management and customers as necessary
- conducts site surveys upon request of management
- completes and turns in all required paperwork in a timely manner according to established procedures and deadlines
- maintains and controls assigned truck stock inventory in an organized manner
- keeps assigned vehicle clean inside and out
- coordinates and ensures vehicle is maintained according to established standards
- responsible for training less experienced employees and trainees on company procedures, systems, and installation and service techniques
- performs other related duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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