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Inspector/Inspectress - (Housekeeping Department)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule

Job Description

Peregrine Hospitality is a distinguished hospitality management company known for its commitment to providing high-quality guest experiences across its diverse portfolio of properties. Specializing in hotel management, Peregrine Hospitality focuses on upholding the highest standards of service, cleanliness, and guest satisfaction through specialized staff training and operational excellence. The company prides itself on fostering a welcoming environment for both guests and associates, seeking to maintain a positive workplace culture within every hotel under its management.

The role of Housekeeping Supervisor at Peregrine Hospitality is pivotal in ensuring that all housekeeping operations within the hotel meet the brand’s rigorous standards and expectations. This full-time position is designed for individuals who excel in leadership and organizational skills, with a passion for maintaining cleanliness and an exceptional guest experience. The Housekeeping Supervisor will be responsible for training and coaching housekeeping staff, monitoring room cleanliness, and managing daily housekeeping operations. The role also includes logistical duties such as managing lost and found items, assisting with inventory, and ensuring supply rooms are organized.

In this position, the Housekeeping Supervisor works closely with the hotel leadership team to make sure all rooms meet the established cleanliness standards and budget targets, specifically the minutes per occupied room budget, which ensures efficiency without compromising quality. Effective communication with other departments, particularly the front desk, is a key element of the job to ensure smooth operations and timely response to guest requests or concerns.

The ideal candidate will be proficient in Microsoft Office and related computer accounting programs to assist with budgetary analysis and reporting. Strong leadership skills, the ability to inspire and build morale among staff, and the capacity to work in a dynamic, fast-paced environment are crucial for success in this role. Beyond operational duties, the supervisor acts as a vital point of contact for both employees and guests, addressing issues promptly and supporting a collaborative work atmosphere.

The Housekeeping Supervisor must be physically capable of performing the demanding tasks required, including lifting heavy items and standing or walking for long periods. Flexibility in working hours, including the possibility of long or varied shifts, is also necessary based on the business’s needs. As an advocate for the company’s mission, vision, and goals, the supervisor is expected to continually strive to improve housekeeping standards and overall operational quality.

Peregrine Hospitality values inclusivity and equal opportunity, actively supporting employees regardless of race, color, religion, gender identity, disability, or any other status protected by law. The company also complies with federal employment laws and participates in the E-Verify program, ensuring legal and fair hiring practices. With a culture that emphasizes respect, growth, and excellence, Peregrine Hospitality provides an exceptional platform for individuals seeking a career in hotel management and operations, particularly those passionate about maintaining the highest levels of cleanliness and guest satisfaction within the hospitality industry.

Job Requirements

  • High school diploma or GED equivalence
  • Minimum of 1 year experience in housekeeping
  • Flexible scheduled shifts based on business needs
  • Ability to lift and/or carry up to 50 pounds
  • Ability to stand and walk for extended periods
  • Ability to bend, twist, push, pull, stoop, and kneel
  • Ability to communicate orally and in writing
  • Willingness to work long and flexible hours

Job Qualifications

  • High school diploma or GED equivalence
  • Minimum of 1 year experience in housekeeping
  • Strong leadership skills
  • Proficiency in Microsoft Office and computer accounting programs
  • Ability to communicate effectively verbally and in writing
  • Ability to build morale and promote positive employee engagement
  • Knowledge of budgetary analysis and math skills

Job Duties

  • Ensure proper training and coaching of housekeeping staff to meet hotel and brand standards
  • Work to ensure housekeepers meet their minutes per occupied room budgets
  • Oversee housekeeping staff regarding room cleaning progress and communicate status to front desk
  • Ensure rooms are prepared according to standards and audit them
  • Record guests forgotten items with lost and found/front desk
  • Organize storage rooms and assist with deliveries, supplies, linens, and inventory
  • Report daily communications and inspections to managers
  • Distribute and log all keys and communication devices and receive them back at end of day
  • Monitor systems for timely completion of requests
  • Communicate with other departments as needed
  • Report any guest issues to management
  • Serve as a point of contact for guest and staff opportunities

Job Criteria

Experience

Mid Level (3-7 years)


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