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Inspector, Graylyn Housekeeping (Full-Time $19.00/hr.), Graylyn Conference Center

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Paid holidays

Job Description

Wake Forest University is a prestigious institution dedicated to fostering an inclusive, productive, and safe learning and living environment. Known for its commitment to excellence in education and community values, the university takes pride in providing opportunities for both professional growth and meaningful contribution within its various departments. One such department, the Housekeeping Department at Graylyn, plays a critical role in maintaining the high standards of cleanliness and guest satisfaction essential for the smooth operation of the rooms and hospitality services offered by the university.

The Housekeeping Inspector position at Graylyn is a full-time opportunity that is integral to the success of the Rooms Operation. This role functions under the guidance of the Housekeeping Coordinator and steps into a leadership role when the Coordinator is absent. The central responsibility of the Inspector is to ensure that every room meets the highest quality standards by conducting thorough inspections and coordinating with the housekeeping team to address any issues promptly. This position also acts as the lead trainer for new hires, ensuring that staff members are adequately prepared to maintain the university's renowned standards.

In addition to quality inspections, the Inspector participates directly in cleaning duties as necessary, making it a hands-on role that requires flexibility and a strong work ethic. The Inspector is responsible for communicating maintenance needs and repairs to the Supervisor, contributing to the overall upkeep and function of the facility. This position demands strong interpersonal skills, excellent communication capabilities, and the ability to manage time effectively, ensuring that daily tasks run smoothly and efficiently.

Because the role requires working in various physical conditions, including climbing ladders and handling heavy lifting, the candidate must be physically capable and abide by all safety protocols. The position also requires adaptability to work any assigned shift and operate in both indoor and outdoor environments, sometimes in close proximity to industrial laundry equipment and using cleaning and janitorial supplies.

Candidates should have a high school diploma or GED, with prior experience especially in hotel and hospitality environments as a Housekeeping Inspector being preferable. The role is not eligible for visa sponsorship and applicants are encouraged to apply who meet these criteria. The university emphasizes equal employment opportunities and accommodates applicants with disabilities throughout the hiring process, supporting an inclusive and diverse workforce. Overall, this position offers the chance to contribute to an esteemed community and develop leadership skills within a supportive and dynamic environment that upholds Wake Forest University's standards of excellence and care.

Job Requirements

  • High school diploma or G.E.D or equivalent combination of education and experience
  • Ability to work from ladders
  • Ability to meet the requirements of the University’s automobile insurance
  • Excellent interpersonal, communication, and time management skills
  • Ability to read, understand and abide by all safety policies and procedures
  • Ability to maintain effective customer relations
  • Ability to work any assigned shift or work schedule

Job Qualifications

  • High school diploma or G.E.D or equivalent combination of education and experience
  • Prior experience in hotel and hospitality environments as a Housekeeping Inspector
  • Excellent interpersonal skills
  • Strong communication skills
  • Effective time management skills
  • Ability to observe and enforce safety policies and procedures
  • Ability to maintain effective customer relations
  • Ability to work any assigned shift or work schedule

Job Duties

  • Inspect rooms and communicate with housekeepers' needs for rooms
  • Under the direction of the Coordinator, utilize task sheets for the housekeeping team to ensure time spent during the day flows smoothly
  • In the absence of the department Coordinator, act as the leader on behalf of the Housekeeping team
  • At the direction of the Coordinator, train new hires
  • Clean rooms as a general housekeeper as needed
  • Report mechanical needs and repairs as found to the Supervisor
  • Perform other duties as required by leadership to support the operation at Graylyn

Job Criteria

Experience

Mid Level (3-7 years)


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