Inside Sales Representative (Remote)

Move Concierge is a distinguished company specializing in transforming the relocation experience for its clients since 2009. Located in the heart of the moving service industry, Move Concierge is committed to bringing order and peace of mind to what is often considered one of life’s most stressful events. With an innovative approach and a steadfast customer-first philosophy, this company has redefined industry standards and earned recognition as one of the Top 100 Places to Work by The Dallas Morning News. This accolade reflects their exceptional team, strong company culture, and a mission that genuinely improves the lives of those they serve. Move Concierge prides itself on creating an environment that is diverse, driven, and dedicated to delivering outstanding customer experiences. Their core values including humility, transparent communication, embracing change, building a positive culture, delivering mind-blowing experiences, and owning responsibilities shape the dynamic and supportive workplace they cultivate.

The company is currently expanding its sales team due to continuing growth and rising demand for its services, not as a consequence of turnover. This role is offered onsite to start with the potential for hybrid work in the future. The compensation package includes on-target earnings ranging between $80,000 and $100,000 in the first year with an uncapped commission structure, making it an attractive opportunity for ambitious sales professionals.

The sales position at Move Concierge involves making outbound calls to both new and existing customers, educating movers about available home services, and assisting them in making well-informed moving decisions. Building trust and rapport with customers to create mutually beneficial solutions is essential to success in this role. Additionally, the representative will be expected to meet and exceed sales goals and performance metrics while maintaining detailed logs of customer interactions using Salesforce. Collaboration with teammates and leadership is emphasized to drive continuous improvement and foster a supportive and growth-minded work environment.

Ideal candidates for this role are motivated and goal-oriented individuals who have a genuine passion for helping people. Excellent phone communication skills with a professional yet friendly tone are crucial, alongside the ability to ask insightful questions, listen attentively, and skillfully overcome objections. Strong typing and computer navigation abilities are necessary, complemented by a willingness to learn, grow, and adapt based on feedback. Time management and organizational skills will enable success in a fast-paced environment, and resilience to persist in achieving goals even on challenging days is highly valued.

While not required, inside sales or customer service experience, Salesforce or other CRM proficiency, and Spanish-speaking abilities are considered advantageous. Move Concierge offers a competitive compensation package comprising a base salary plus uncapped commissions, warm leads without cold calling, and a short sales cycle. New team members receive paid training including nine classroom days followed by ramp-up coaching lasting five to eight months. Benefits include medical, dental, and vision insurance with 70% employer funding, paid time off and holiday time up to 21 days in the first year, and a 401(k) plan with 100% employer match. This comprehensive compensation and benefits plan underlines Move Concierge's dedication to investing in its people and nurturing their professional and personal growth.