Inside Counter Sales

Spenard Builders Supply is a leading supplier of building materials and home improvement products in Alaska. With a rich history of serving a diverse clientele that includes residential and commercial builders, specialty contractors, government institutions, and do-it-yourselfers, Spenard Builders Supply has established itself as a trusted partner in the construction and home improvement sectors. The company is committed to providing high-quality products, expert advice, and exceptional customer service statewide. As part of Builders FirstSource, the largest supplier of building products, prefabricated components, and value-added services in the U.S. residential construction market, Spenard Builders Supply benefits from a vast network and an integrated approach to homebuilding solutions. This includes manufacturing, supply, delivery, and installation services for a comprehensive range of structural and related building products.

The Sales and Customer Service position at Spenard Builders Supply focuses on engaging with retail customers to provide knowledgeable assistance in product selection, pricing, availability, and service inquiries. This role is pivotal in supporting customers through various channels including walk-in visits, telephone calls, and email communication. The ideal candidate is adept at applying sales techniques and industry knowledge to actively promote company products and services, while also providing accurate material estimates and quotes for smaller projects such as stairs, decks, fences, and sheds. Responsibilities extend to order entry and scheduling delivery, with a strong emphasis on meeting productivity goals individually and as part of a team.

Additionally, the role supports the coordination and facilitation of customer workshops, contributing to the educational aspect of the company’s customer engagement strategy. The candidate will be responsible for addressing and resolving simple customer complaints and escalating more complex issues appropriately. Maintaining store housekeeping, signage, stocking, and inventory control are also part of the duties to ensure a well-organized retail environment. Safety is a fundamental priority, with the employee expected to adhere strictly to safety procedures and participate in periodic safety meetings, contributing suggestions for continuous improvement.

This position offers a dynamic work environment that combines typical office settings with the demands of retail and outdoor conditions, including exposure to temperature variations. Physical activity is a daily component, with frequent lifting, walking, stooping, and the operation of material handling equipment required. Working at Spenard Builders Supply provides not only an opportunity to be part of a reputable and growing company but also to develop a career in a supportive and engaging workplace where employees are valued and safety is paramount. Builders FirstSource offers competitive benefits designed to enhance the well-being and security of employees and their families, reflecting the company’s commitment to a positive employee experience.