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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Life insurance
Disability insurance
Job Description
Spenard Builders Supply is a leading supplier of building materials and home improvement products in Alaska. With a rich history of serving a diverse clientele that includes residential and commercial builders, specialty contractors, government institutions, and do-it-yourselfers, Spenard Builders Supply has established itself as a trusted partner in the construction and home improvement sectors. The company is committed to providing high-quality products, expert advice, and exceptional customer service statewide. As part of Builders FirstSource, the largest supplier of building products, prefabricated components, and value-added services in the U.S. residential construction market, Spenard Builders Supply benefits from a vast network and... Show More
Job Requirements
- high school diploma or general education degree (GED) and six (6) months sales-related experience
- or equivalent combination of education and experience
Job Qualifications
- knowledge of company products competitor’s products and company standards
- knowledge of company product pricing discount and estimating formulas and guidelines
- good verbal and written communication skills
- demonstrates strong detail orientation skills
- strong customer service skills
- knowledge of basic sales techniques concepts and the ability to influence and persuade
- proficient in microsoft office suite and an enterprise resource planning (ERP) program
- knowledge of and ability to use motorized and non-motorized material handling equipment
Job Duties
- provides customer service primarily to retail customers via walk-in telephone or email including assisting with customer inquiries on product selection pricing availability refunds or exchanges requiring a working knowledge of company products procedures and practices
- actively engages in selling company products services and related items
- provides material estimates and quotes for small packages such as stairs decks fences sheds etc
- enters orders into system and schedules delivery of products
- plans and paces own work efficiency in order to meet daily weekly project or team related productivity goals
- participates in coordinating and conducting customer workshops
- handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution
- assists with store housekeeping signage stocking inventory control and other related activities
- understands and observes all safety procedures and practices in order to prevent injury to self or co-workers
- attends periodic safety meetings as required may recommend changes to improve safety procedures
- other duties may be assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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