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Information Desk Receptionist

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $17.50 - $22.60
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

competitive pay
flexible schedule
work in a healthcare environment
Opportunity to develop interpersonal skills
Supportive team environment

Job Description

Highland Hospital is a respected healthcare facility committed to delivering exceptional patient care and ensuring a positive experience for all visitors and staff. Located in a vibrant community, Highland Hospital offers a wide range of medical services and specializes in providing comprehensive healthcare solutions. The hospital employs dedicated professionals across various departments, creating a supportive and collaborative work environment that fosters growth and development. Renowned for its advanced medical technology and compassionate staff, Highland Hospital is committed to excellence in health services and community outreach programs, emphasizing patient-centered care and safety as top priorities.

The Information Desk Receptionist position at Highland Hospital is a per diem role designed to assist with welcoming and directing patients, visitors, and staff at the Main Lobby Information Desk. This position requires availability on weekends, specifically Saturdays and Sundays from 7 a.m. to 11 a.m. The receptionist plays a crucial role as the first point of contact, ensuring that everyone who enters the facility receives clear guidance and support. With a salary range of $17.50 to $22.60 per hour, this role offers competitive compensation within the hospital's pay structure, determined based on relevant experience, education, qualifications, expertise, and market considerations.

As an Information Desk Receptionist, the successful candidate will be responsible for greeting and providing directions to visitors, answering inquiries, and facilitating smooth navigation throughout the hospital. This position demands strong interpersonal skills, a friendly and professional demeanor, and the ability to multitask effectively during peak times. The receptionist is instrumental in maintaining a welcoming atmosphere and ensuring that patients and visitors feel supported and informed from the moment they enter Highland Hospital. The role offers an excellent opportunity for individuals seeking flexible work hours in a dynamic healthcare setting, contributing meaningfully to patient satisfaction and overall hospital operations.

Job Requirements

  • High school diploma or equivalent
  • Availability to work Saturdays and Sundays from 7am to 11am
  • Ability to communicate effectively with diverse populations
  • Strong interpersonal skills
  • Customer service experience preferred
  • Basic computer skills
  • Professional appearance and demeanor

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role preferred
  • Excellent communication and interpersonal skills
  • Ability to handle multiple tasks efficiently
  • Basic computer proficiency
  • Friendly and professional attitude
  • Knowledge of hospital layout or willingness to learn

Job Duties

  • Greet and direct all patients, visitors and staff at the Main Lobby Information Desk
  • Provide accurate information and assistance to inquiries
  • Maintain a welcoming and professional demeanor at all times
  • Assist with navigation and hospital facility directions
  • Handle multiple inquiries simultaneously in a calm and organized manner
  • Collaborate with hospital staff to facilitate patient and visitor needs
  • Ensure compliance with hospital protocols and security procedures

Job Criteria

Experience

No experience required


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