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Information Desk Receptionist

Job Overview

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Employment Type

Part-time
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Benefits

competitive health insurance
prescription benefits
Vision and dental insurance
Wellness credit for eligible employees
403(b) Retirement Plan with company match
Paid time off and company paid holidays
Tuition Reimbursement
Mental Health Resources
Employee assistance program
short and long term disability benefits
voluntary benefits
Discounts on auto and home insurance
Verizon plan discounts
Employee Rewards and Recognition program

Job Description

Mercy Medical Center is a distinguished healthcare institution recognized nationally for its commitment to trustworthiness, excellence, and workplace culture. The center has been consecutively awarded by Newsweek as one of America’s Most Trustworthy Companies from 2023 through 2025. Furthermore, Mercy Medical Center proudly stands among America's Greatest Workplaces for Women in 2025, highlighting its dedication to fostering an inclusive and supportive environment for female employees. This prestigious hospital has also been a recipient multiple times of Forbes’ America’s Best Midsize Employers award, most recently in 2025, underscoring its reputation as a leader in healthcare employment. Founded by the Sisters of... Show More

Job Requirements

  • Must have a high school diploma or GED
  • excellent verbal and written communication skills
  • ability to work in a fast-paced environment
  • attention to detail
  • good problem-solving skills
  • friendly and approachable personality
  • availability to work flexible shifts

Job Qualifications

  • High school diploma or GED
  • strong communication and interpersonal skills
  • ability to provide excellent customer service
  • familiarity with hospital environment preferred
  • basic computer proficiency

Job Duties

  • Greet visitors following department customer service protocol
  • listen to visitor needs attentively
  • respond to customers with appropriate badges and directions
  • provide clear and accurate information regarding hospital departments and services
  • maintain a welcoming and professional demeanor
  • assist in coordinating visitor flow and managing waiting times

Job Location

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