Job Overview
Employment Type
Part-time
Benefits
Competitive health benefits
Prescription coverage
Vision Insurance
Dental benefits
Wellness credit for eligible employees
403(b) Retirement Plan with company match
Paid time off and company paid holidays
Tuition Reimbursement
Mental Health Resources
Employee assistance program
Employer paid short and long term disability benefits
voluntary benefits
Discounts on auto and home insurance
Discounts on Verizon plans
Rewards and recognition program
Job Description
Mercy Medical Center is a leading healthcare institution located in the Baltimore Metro area, committed to delivering compassionate and comprehensive medical care. Established by the Sisters of Mercy, the center embodies a tradition of excellence and service, with a mission to support the health and well-being of the communities it serves. This commitment has earned Mercy Medical Center significant recognition over the years, including being named one of America's Most Trustworthy Companies by Newsweek for three consecutive years (2023-2025) and honored as one of America's Greatest Workplaces for Women in 2025. Furthermore, Mercy Medical Center has been acknowledged as one... Show More
Job Requirements
- Must have a high school diploma or GED
- Ability to communicate effectively with diverse populations
- Strong customer service orientation
- Ability to listen attentively and respond appropriately
- Basic computer skills
- Ability to work well under pressure
- Dependability and punctuality
Job Qualifications
- High school diploma or GED
- Excellent communication skills
- Strong interpersonal skills
- Ability to follow customer service protocols
- Attention to detail
- Ability to handle multiple tasks simultaneously
- Professional demeanor
Job Duties
- Greet visitors according to the department's customer service protocol
- Listen to visitors' needs and respond with appropriate badges and directions
- Provide accurate information to patients and visitors
- Maintain the reception area in a professional and organized manner
- Assist with answering phones and directing calls as needed
- Collaborate with hospital staff to facilitate visitor access and security
- Uphold Mercy Medical Center’s mission and values in all interactions
Job Location
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