Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Healthcare advocacy
Employee assistance program
flexible spending accounts
health savings account with annual employer contribution
Wellness Programs and Discounts
Paid Time Off
Parental Leave of Absence
life and accident insurance
voluntary benefits
401(k) plan with 66% match
Short and Long-Term Disability
legal plan
Identity Theft Protection Plans
Pet insurance
Family and Caregiving Support
Job Description
NetJets is a global private aviation leader with more than 60 years of expertise in providing premier private travel experiences. Renowned for its unwavering commitment to safety, personalized service, and reliable global access, NetJets stands at the pinnacle of the private aviation industry. The company caters to discerning clientele who expect excellence in every aspect of their travel experience. NetJets is dedicated not only to delivering exceptional flight services but also to fostering a dynamic and rewarding workplace for its employees, offering outstanding benefits and numerous opportunities for professional growth and development. As a leading company in private aviation, NetJets... Show More
Job Requirements
- Bachelor's degree in aviation or human resources
- 6 to 8 years of experience in a related role
- Proven experience in team coaching and development
- Strong leadership and communication skills
- Ability to manage multiple projects and priorities
- Understanding of federal aviation regulations and labor agreements
- Proactive and solution-oriented mindset
Job Qualifications
- Bachelor's degree in Aviation or Human Resources
- 6 to 8 years of experience in a related role
- Experience in culture-building coaching and developing teams in a dynamic environment
- Strong ability to manage multiple critical projects and balance competing priorities
- Entrepreneurial mindset with the ability to take ownership influence others and proactively drive initiatives
- Servant leadership approach with dedication to customer service and team development
- Knowledge of federal aviation regulations and labor agreements
Job Duties
- Manages Flight Attendant performance metrics ensuring alignment with company goals and service expectations
- Executes coaching and development discussions with Flight Attendants and ensures the Inflight team members are given the data to drive performance
- Coaches and counsels Flight Attendants to achieve a consistent and exceptional level of inflight service
- Partners with Labor Relations to determine necessary actions including coaching additional training wellness checks and both non-disciplinary and disciplinary meetings
- Supports the professional development of Flight Attendants by providing guidance on company policies federal aviation regulations and labor agreements
- Partners with Labor Relations and the LOA team to monitor Flight Attendant leave trends assess patterns and address potential abuse
- Manages Flight Attendant resources to optimize scheduling availability and operational efficiency
- Supports strategic initiatives to enhance Flight Attendant engagement and retention
- Partners with the Director Inflight and Training BI&A Scheduling and Crew Capacity teams to build and execute the Inflight productivity strategy
- Leads and supports projects that impact Flight Attendant operations working cross-functionally with departments including Owner Services Scheduling Operations Safety and Training
- Maintains a relationship with the Flight Attendant Executive Council and Union Representatives on Duty to resolve issues
- Works with the LMRP Manager in Labor Relations to manage the contractual Union Company Committee relationships between Inflight and the FAEC
- Drives continuous improvement efforts across inflight operations to enhance efficiency service and safety
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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