Industry Lead, Hospitality

The hiring company is a prominent player in the hospitality industry, focusing on providing innovative solutions tailored to the unique needs of the sector. With a strong regional presence across the Americas, this organization is dedicated to driving growth and efficiency in hospitality establishments, including quick-service restaurants (QSR) and cruise lines. Leveraging data-driven insights and cutting-edge technology, the company aims to empower hospitality leaders with strategic tools that optimize operations and maximize returns on investment.

This role, Industry Lead, Hospitality, Americas, offers a dynamic leadership opportunity that centers on advancing the company’s footprint within the hospitality vertical. The successful candidate will be responsible for spearheading initiatives that capitalize on emerging prospects within QSR and cruise sub-verticals. This position requires a visionary leader who can develop targeted marketing and sales collateral that clearly demonstrates the value proposition and return on investment to decision-makers in restaurants and hospitality businesses.

The Industry Lead will act as a subject matter expert during complex sales engagements, validating and advocating for customer data strategies that align with business objectives. This role involves a combination of strategic growth planning, relationship building, and direct collaboration with sales teams to ensure that hospitality clients receive tailored, impactful solutions. With an emphasis on exploiting data analytics, the Industry Lead will help enhance property-level yield and minimize operational inefficiencies.

This full-time leadership position demands a candidate with 5-7 years of substantial leadership experience within hospitality or restaurant sectors, with specific hands-on expertise in key operational technologies such as Point of Sale (POS), Property Management Systems (PMS), and Reservation Systems. The ideal candidate will bring a proven track record of executing data-driven projects that demonstrably improve business performance for hospitality properties.

Exceptional presentation and communication skills are crucial, as the Industry Lead must engage and influence business leaders across diverse hospitality environments. This role offers an exciting chance to shape the future direction of hospitality technology applications within a vibrant, growth-oriented company. Competitive salary and benefits accompany this leadership position, reflecting the importance of the role in driving the company’s strategic vision across the Americas.