Industry Lead, Hospitality

Job Overview

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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional Development
performance bonuses

Job Description

The hiring company is a dynamic organization focused on delivering innovative solutions within the hospitality industry, specifically targeting the American markets. As a key industry player, the company specializes in leveraging data-driven insights to help businesses in hospitality and related sectors optimize their operations and increase profitability. Their expertise spans across various domains including the Quick Service Restaurant (QSR) segment and cruise sub-verticals, providing tailored strategies designed to enhance customer experiences and operational efficiency. With a commitment to excellence and industry leadership, the company continuously develops specialized collateral and resources that demonstrate the tangible return on investment (ROI) hospitality businesses can achieve through adopting cutting-edge data strategies. This dedication positions the firm as a trusted partner for hospitality leaders aiming to stay competitive in an evolving industry landscape.

The role of Industry Lead, Hospitality, Americas, is pivotal within this organization. This leadership position is responsible for driving growth across targeted sub-verticals such as QSR and Cruise by identifying and capitalizing on market opportunities. The Industry Lead will engage directly with senior stakeholders to validate and reinforce customer data strategies during critical sales cycles, acting as a subject matter expert in this highly specialized domain. Additionally, this role involves the creation and delivery of regionalized marketing and sales materials that clearly communicate the business value and ROI of the company’s offerings, specifically tailored to the needs and challenges faced by hospitality and restaurant leaders. Candidates for this role should possess a thorough understanding of the hospitality industry along with a proven track record of managing projects that utilize data to optimize property-level outcomes, such as increased yield or reduced operational waste. The ability to present complex insights engagingly to top-tier business leaders is essential for success. This full-time position offers a distinctive opportunity to influence the strategic direction of hospitality-focused initiatives, working within a forward-thinking and supportive corporate culture.

Job Requirements

  • Bachelor's degree
  • 5-7 years of leadership experience in the hospitality or restaurant sectors
  • direct experience with point of sale (POS), property management systems (PMS), or reservation systems
  • proven success in delivering data-driven projects that enhance property-level yield or reduce wastage
  • exceptional presentation skills

Job Qualifications

  • 5-7 years of leadership experience in the hospitality or restaurant sectors
  • Direct experience with point of sale (POS), property management systems (PMS), or reservation systems
  • Proven success in delivering data-driven projects that enhance property-level yield or reduce wastage
  • Bachelor’s degree
  • Exceptional presentation skills for engaging business leaders

Job Duties

  • Drive industry-specific growth by identifying opportunities in the QSR and Cruise sub-verticals
  • Develop regionalized collateral that showcases ROI for hospitality and restaurant leaders
  • Validate customer data strategies during high-stakes sales cycles as a subject matter expert
  • Engage with senior hospitality and restaurant leaders to communicate value propositions effectively
  • Collaborate with sales and marketing teams to refine messaging and outreach strategies
  • Analyze market trends to inform strategic growth initiatives
  • Support data-driven projects that improve property-level yield or reduce wastage

Job Criteria

Experience

Expert Level (7+ years)


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