IND Passenger Service Agent

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Benefits

Advancement opportunities to lead and supervisor
Three Health Plans through Meritain Health that offer a variety of coverage
Two dental plans through Delta Dental
Vision insurance plan through Met Life Vision
accident coverage plan
critical illness coverage plan
hospital indemnity coverage plan
Company paid employee basic life and AD&D insurance $20,000
Voluntary Life and AD&D Insurance
voluntary short-term and long-term disability insurance
401K Savings Plan
Employee assistance program
prepaid legal coverage plan
Identity theft protection plan
pet discount coverage and pet insurance plan

Job Description

Menzies Aviation is recognized globally as one of the leading fueling and ground handling companies, providing top-notch services that connect passengers with seamless travel experiences. Established with a commitment to excellence and customer satisfaction, Menzies Aviation has grown to become a trusted partner for many of the world's prominent airlines, including Alaska Airlines. Serving airports around the globe, the company prides itself on its innovative approach, dedication to safety, and a vibrant corporate culture that values teamwork and employee growth. As part of the Menzies Aviation family, employees are empowered to contribute positively to the airline industry, supported by a... Show More

Job Requirements

  • Must be at least 18 years of age
  • Must pass pre-employment drug screen
  • Must pass FBI background check and obtain US Customs seal
  • Must be comfortable lifting 70lbs
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Must have open availability including weekends
  • Must be able to travel to Seattle, Washington for 9 consecutive days of training if selected for Alaska Airlines

Job Qualifications

  • Must be at least 18 years of age
  • Must pass pre-employment drug screen
  • Ability to proficiently read, write and speak English
  • Must be comfortable lifting 70lbs
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must pass FBI background check and obtain US Customs seal
  • Must be available and flexible to work variable shifts including weekends and holidays
  • Prior customer service experience strongly preferred
  • Intermediate computer skills required
  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships

Job Duties

  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
  • Interpret identification labels along with baggage and cargo routing tags
  • Host self-service kiosks
  • Ensure that all work areas are organized
  • Keep a positive attitude while offering assistance
  • Ensure the safe and secure operations
  • Comfortable lifting/moving up to 70lbs of cargo and baggage
  • Some bending, stretching, pushing and pulling
  • Perform other duties as assigned

Job Location

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